3 Star Hotel
SureStay Plus by Best Western Brooks
1240 Cassils Place East, Brooks, AB, Canada View Map
1/37
About
Comfortable Accommodations SureStay Plus by Best Western Brooks in Brooks offers comfortable rooms with air-conditioning, free WiFi, and amenities such as a work desk and refrigerator. Each room includes a tea and coffee maker, hairdryer, and microwave. Facilities and Services Guests can enjoy a fitness center, lounge, and business area. Additional services include private check-in and check-out, a 24-hour front desk, daily housekeeping, and free on-site parking. Dining Options A continental, American, or buffet breakfast is served each morning, featuring juice, pancakes, cheese, and fruits. Room service and barbecue facilities are also available. Location and Attractions Located 69 mi from Medicine Hat Airport, the hotel is near attractions such as the Brooks Museum and the Brooks Aquatic Center.
276 Reviews
- Cleanliness
- 9.1
- Staff
- 9.3
- Location
- 8.9
What Guests Say
- “Rooms were a good size and nice space for working, also liked fridge and microwave.”
- “Convenient location”
Top Amenities
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Free Breakfast
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/3Suite-1 King Bed, Non-Smoking, Kitchenette, Microwave And Refrigerator, Full Breakfast
- Air conditioning
- Baby Cot
- Closet
- Coffee/tea machine
1/31 King Bed, Nonsmoking
- Air conditioning
- Baby Cot
- Bath or Shower
- City view
1/4King Room - Non-Smoking
- Air conditioning
- Coffee/tea machine
- Crib(s)
- Desk
1/4King Room with Kitchenette
- Air conditioning
- Coffee/tea machine
- Crib(s)
- Desk
1/11 King Bed, Non-Smoking, Kitchenette, Full Breakfast
- Air conditioning
- Baby Cot
- Closet
- Coffee/tea machine
1/4Queen Room with Two Queen Beds - Non-Smoking
- Air conditioning
- Coffee/tea machine
- Crib(s)
- Desk
1/4King Suite with Kitchenette - Non-Smoking
- Air conditioning
- Coffee/tea machine
- Crib(s)
- Desk
1/22 queen beds, nonsmoking
- Air conditioning
- Baby Cot
- Bath or Shower
- Closet
1/4Accessibility - 1 King, Walk-in Shower, Nonsmoking
- Accessible room
- Air conditioning
- Baby Cot
- Bath or Shower
1/4King Room with Walk-in Shower - Disability Access
- Accessible room
- Air conditioning
- Coffee/tea machine
- Crib(s)
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What Guests Loved
Based on 276 reviews
Pros +
- Location
- Nothing, it was a terribly dirty, Smokey hotel.
- Price and friendly staff
Cons -
- Audible faint noise in the other room and more from the hallway
- The hotel smells like smoke The staff did not care for their guests complaints They charged us for an extra person when unnecessary They put us in a non pet friendly room when we had a pet with us The ¿continental¿ breakfast was a bag breakfast e
- a/c did not keep the room cool. The freezer in the fridge. Was a sold block of ice. There were no glasses in the room to have a drink.
Location
Audible faint noise in the other room and more from the hallway
Nothing, it was a terribly dirty, Smokey hotel.
The hotel smells like smoke The staff did not care for their guests complaints They charged us for an extra person when unnecessary They put us in a non pet friendly room when we had a pet with us The ¿continental¿ breakfast was a bag breakfast e
a/c did not keep the room cool. The freezer in the fridge. Was a sold block of ice. There were no glasses in the room to have a drink.
Price and friendly staff
To go breakfast pastries a bit stale.
EV charger in the rear parking lot. Breakfast grab bag was pretty good.
Room was pretty outdated and the lobby and stairwell smelled of pot and cigarette smoke.
Clean and Quiet
Way way way too far from amenities of any kind. Nothing is within walking distance.
Ground Level outside door right to the Car
breakfast was a drink box and day old muffins in a paper bag
Absolutely nothing. This hotel was awful.
Room was dirty, hair in sheets and in the bathroom floor and tiles in the shower. Stains on sheets and on some towels. TV wasn't working. Overall horrible.
Main issue was that the hotel would not provide breakfast option for gluten free and dairy free diets. All other hotels I have stayed at are able to provide something. Carpet and bedding all looked old and dirty There were stains on the bedding
The evening staff were kind
The hotel is in a state. The room was missing a smoke detector (just ripped out of the ceiling), had a heater that didn't work and none of.thr lamps had lightbulbs in them. The door had its peephole ripped out and the hole was nowmfiled with kleenex
Comfortable Beds, friendly staff. easy check in/check out; Also had a good location off Trans Canada Highway with A Dennys Restaurant about 50 Ft East of the Building!
The location is outside the main town, the building looked rundown. I was a bit hesitant about going in. The room was ok, there was no running water in the sink. The room keystopped working, it needs improvement.
Has a nice fitness facility - treadmill, bike, free weights and a universal machine. Nice room, clean
WiFi was sporadic. Okay when it was up, but would crash frequently.
Good location, nice and quiet, room was very nice for the price.
The free breakfast was not as good as other Travelodges where I've stayed. Okay, but it did not quite meet my expectations.
Breakfast was actually hot!
The big room
Disappointed by the breakfast
Staff give greats services ! Motel near restaurant and bar
bad check in
Location
Had vacancy when we needed a stay.
Much like a motel with outside doors and diesel trucks 2 feet from the door running for hours on end late at night and early morning. Not a peaceful or comfortable experience at all.Clean though and decent price
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Free Breakfast
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible rooms through interior corridor available
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Microwave
- Refrigerator
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A damage deposit of CAD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
1240 Cassils Place East, Brooks, AB
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