3.5 Star Hotel

The Hospitality Inn

3835 Redford Street, Port Alberni, BC, Canada View Map

The Hospitality Inn1/29
The Hospitality Inn photo 2
The Hospitality Inn photo 3
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The Hospitality Inn

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About

Located between the Straight of Georgia and Pacific Ocean, The spacious rooms offer free WiFi. A flat-screen cable TV includes an HD cable and HDMI attachment to connect a device or laptop in each room at The Hospitality Inn. A Keurig coffee maker with complimentary K-cups of coffee and tea and a work desk are provided in the contemporary rooms. The private bathroom includes a hairdryer. The Hospitality Inn also offers an on-site store with a large selection of British Columbia wines. Grocery stores, shops, and cafes are all within walking distance. North Island College and West Coast General Hospital are 0.6 mi from Hospitality Inn. Alberni Mall is an 8 minute drive away.

415 Reviews

7.1Good
Cleanliness
7.9
Staff
8.3
Location
7.9

What Guests Say

  • “We found the staff to be friendly and helpful. Room was very nice.”
  • “Pool very enjoyable.”
  • “Comfortable bed.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Hot tub/Whirlpool
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Queen Room with Two Queen Beds1/4

Queen Room with Two Queen Beds

356 sqft • 2 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap
King Room1/4

King Room

302 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap
Queen Room1/4

Queen Room

302 sqft • 1 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.1
    Good

    Based on 415 reviews

    Location

    7.9

    Cleanliness

    7.9

    Staff

    8.3

    Overall Quality

    7

    Pros +

    • Beds were very comfortable, room was clean, and very affordable.
    • Beds were comfortable, it was clean and quiet.
    • Good bed.

    Cons -

    • Needs some updating but good value for a good nights sleep in Alberni.
    • No restaurant nearby. It is somewhat outdated but very comfortable and met our needs. No frills but a good deal.
    • Cold pool/hot tub. Carpet needs cleaning. Hotel smells old. Bathroom had moldy odor.
    Business Traveler (98)Solo Traveler (133)Traveling as Couple (323)Family with Young Children (148)Family with Teens (12)Senior Traveler (3)Group Traveler (60)Total (410)
    7JanicePosted on: 9-27-2025

    Beds were very comfortable, room was clean, and very affordable.

    Needs some updating but good value for a good nights sleep in Alberni.

    8JanPosted on: 9-25-2025

    Beds were comfortable, it was clean and quiet.

    No restaurant nearby. It is somewhat outdated but very comfortable and met our needs. No frills but a good deal.

    5Verified Hotel GuestPosted on: 4-14-2023

    Good bed.

    Cold pool/hot tub. Carpet needs cleaning. Hotel smells old. Bathroom had moldy odor.

    6JamesPosted on: 6-7-2022

    Location

    No restaurant, no breakfast, no hot tub or pool

    4Verified Hotel GuestPosted on: 5-31-2022

    The room was super clean other than the garbage not being emptied from the guest before and the super stale smell. Wish I could've opened a window but there wasn't one to open.

    The properties beside looked slummy so I didn't want to open my curtains being on the ground floor. Hotel did not look anything like pictures. No amenities. Staff weren't unfriendly but definitely could have been more friendly. Room had super stale smell.

    3Verified Hotel GuestPosted on: 8-10-2021

    Nothing to like about this motel!

    Rooms are too old, smelly and feel dirty despite what you see in the pictures. Pool and restaurant were closed. Will never go back even if they offer free!

    5TennillePosted on: 11-6-2020

    Not much

    The room was dirty, switched and the second was dirt also. Globs of toothpaste in the sink and mystery goo on the floor. No conditioner when asked. Only decaf coffee, soaker tub advertised with robes- neither were in the room. Thoroughly disappointed

    6Verified Hotel GuestPosted on: 5-28-2019

    Great customer service and great breakfast

    Had to transfer room because tv remote control was not working and had to call again to ask someone to repair the fridge in the new room.

    9BarbPosted on: 12-27-2015

    Clean, very friendly staff, great location

    10RobertPosted on: 9-29-2015

    Loved the beds and linen...room was clean...coffee excellent...staff great.All in all it was a very comfortable 2 days..would highly recommend it

    no complaints

    8JosephPosted on: 5-15-2015

    We found the staff to be friendly and helpful. Room was very nice,clean and quiet. The whole staff made our visit a very pleasant experience.

    10DenisPosted on: 7-2-2021

    Friendly staff. Great location. Would definitely stay there again.

    10MargoPosted on: 7-22-2020

    The bed & bedding were incredibly comfortable! They were definitely the highlight of our experience! We almost asked to purchase the sheets that's how soft they were.

    9TerryPosted on: 1-21-2026

    It is a good location, well maintained, no breakfast

    I thought the room was more expensive than it should be this time of year.

    1russellPosted on: 1-19-2026

    Bed was horrible! We did tell front desk she told mattress was just replaced. There’s no way. My partner and I were cocooned together in the center of it because soon as you lay down you go inward. Desk told us maintenance check it they didn’t I purposely left something on the bed to se if they would check and when I came back it was in the exact same place.

    Everything

    7DaphnePosted on: 1-19-2026

    I love the pool, the location and the staff

    The hot tub jets barely work and we had to move rooms because the beds are so soft that I believe they need to be replaced.

    1LaurenPosted on: 1-19-2026

    Front desk night staff were rude. One was on their phone with no shoes on. Very unprofessional. I wont be staying again.

    6SarahPosted on: 1-19-2026

    pool but not enough towels

    toilet didn't flush properly

    1MurrayPosted on: 1-19-2026

    A horrid ice machine that ran all night and a *%#}^* POP machine were RIGHT OUTSIDE OUR %*+*% DOOR!!WHO THE HELL DOES THAT??????

    ALL OF THE ABOVE

    4AndreaPosted on: 1-19-2026

    Lots of parking spots

    The property is tired and not well kept . The room was clean but cigarettes burns in bathroom counter

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Fence around pool
    • Heated pool
    • Outdoor pool
    • Rooftop pool

    Fitness & Spa

    • Fitness Center

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    The Hospitality Inn

    3835 Redford Street, Port Alberni, BC

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