2.5 Star Hotel

Quality Inn Nanaimo Downtown

440 Selby Street, Nanaimo, BC, Canada View Map

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Quality Inn Nanaimo Downtown

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About

Comfortable Accommodations Rooms feature a work desk, refrigerator, microwave, TV, and free WiFi. Additional amenities include a kitchenette with a stovetop, bath, and shower. Exceptional Facilities Guests can enjoy a sun terrace and fitness room. The property offers a elevator and a 24-hour front desk for convenience. Prime Location Located in Nanaimo, the inn is 0.6 mi from Nanaimo Harbor Water Airdrome and near a restaurant. Guests appreciate the room cleanliness, convenient location, and attentive staff.

369 Reviews

8.2Very Good

What Guests Say

  • “location and cleanliness”
  • “Location and easy parking. Bed was comfortable and covers warm.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

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What Guests Loved

8.2
Very Good

Based on 369 reviews

Pros +

  • free parking
  • location and cleanliness
  • Location and easy parking. Bed was comfortable and covers warm.

Cons -

  • no carpet in room, wood floor
  • breakfast should be included
  • Yes. My room was for a wheelchair person. I am not handicapped. A seat in the tub. All the towels were on the seat in the tub. Where am I supposed to put them when I'm showering. There is not a single towel hook or bar in the washroom. Not good.
8MatthewPosted on: 2-25-2023

free parking

no carpet in room, wood floor

8ArlenePosted on: 1-23-2023

location and cleanliness

breakfast should be included

5ScottPosted on: 9-21-2022

Location and easy parking. Bed was comfortable and covers warm.

Yes. My room was for a wheelchair person. I am not handicapped. A seat in the tub. All the towels were on the seat in the tub. Where am I supposed to put them when I'm showering. There is not a single towel hook or bar in the washroom. Not good.

7RogerPosted on: 9-27-2021

Was very clean and modern looking. Good lighting. Friendly staff.

No towel rack in bathroom. Walls were very thin: could hear noise from hall and other suites.

8Verified Hotel GuestPosted on: 9-7-2021

Very clean hotel.. basically brand new which was a pleasant surprise. The two negatives were the location which is near the downtown area which is full of unsavoury individuals walking around .

Location of the hotel and the hotel takes a damage deposit on your credit card but didn¿t remove the deposit until I had to call and complain that the deposit still hadn¿t been removed off my card 5 days after my stay.

1AliPosted on: 4-17-2021

The quality of the hotel was poor and behind the window of our room an excavator was working and we could not rest.

8Verified Hotel GuestPosted on: 3-25-2022

New rooms

5BillPosted on: 11-12-2021

Check in time being mid afternoon is a challenge.

10Verified Hotel GuestPosted on: 9-8-2021

Very clean and new

9JohnPosted on: 1-19-2026

Shower was fabulous. Room decor is spare and elegant. We appreciate the tile floors for cleanliness.

7DonPosted on: 1-19-2026

Staff were friendly and helpful

More frequent room cleaning.the tire air pressure in the luggage carts were so bad that we couldn't move the cart.

6CourtneyPosted on: 12-31-2025

The room was comfortable and well located near the harbour.

As with so many newer hotels, it felt quite soulless. Also a funny quirk with the pipes, which were making loud noises throughout our stay.

9Janis M.Posted on: 12-30-2025

Such a great location, free EV charging, friendly staff, The Breakfast Nook restaurant in the lobby has great breakfasts and lunches.

Pillows weren't great

8ParisPosted on: 12-21-2025

Clean spacious room with lots to offer. Wonderful breakfast restaurant. Underground parking is a great asset in this neighbourhood. Staff was helpful.

We only booked this two hours before we arrived but it would have been nice if the heat was turned on for us especially in the winter. It was freezing cold and the electric heater took a few hours to warm up the room… it was so cold we had to lay under the blankets right away it was the only way to be comfortable.

6LeePosted on: 12-6-2025

Great location, excellent restaurant, nice helpful staff.

The heater / air conditioner unit was so loud. It cycled on and off all night and It didn’t matter what setting or temperature we set it at.

8FrediPosted on: 11-22-2025

Location, staff, and clean.

Don’t provide towel service/room service daily.

7RosemariePosted on: 11-3-2025

room was nicer than I expected. Disappointed there wasn't breakfast included or at least a coupon for the on site breakfast restaurant.

pretty rough neighbourhood

9AnayaPosted on: 10-29-2025

That it had a garage for my car. The location to the ferry terminal. The pillows were cozy.

Not enough towels

8AndrewPosted on: 9-23-2025

Clean, spacious, modern room with convenient layout. Smooth check in and out. Didn't get to experience breakfast but heard good things. Nice building. Pretty close to shops and restaurants.

Does it make sense to open for breakfast earlier?

8TerryPosted on: 9-10-2025

New fresh clean , great restaurant in the lobby secure parking

The lites going off and on in the bathroom , needing to put my room card in a slot to get the lite in the hall to stay on Our fridge didn’t stay cold

Amenities & Policies

Amenities

Swimming & Soaking

  • Swimming Pool
  • Kids' pool

Fitness & Spa

  • Fitness Center

Media & Technology

  • Free Internet Access

Transportation

  • Free Parking

Health & Safety

  • Health Services
  • Daily disinfection
  • Hygiene certification

Accessibility

  • Handicapped Rooms/Facilities
  • Facilities for disabled guests available
  • Wheelchair accessible

Kid Friendly

  • Family Friendly

General

  • No Smoking Rooms/Facilities
  • Microwave
  • Refrigerator

Guest policies

Check-inAfter 4:00 PM
Check-outBefore 11:00 AM
InternetFree Wi-Fi is available.
ParkingFree parking is available.
PetsPets are not allowed.
Room RatesAll rates displayed are for two guests unless otherwise noted.

Important info

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of CAD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Location

Quality Inn Nanaimo Downtown

440 Selby Street, Nanaimo, BC

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