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The location, close to the airport
Close to Richmond No. 3 Road.
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It was out of the way and peaceful
It was so unique?delightful!
Quiet location. Bright and spacious. Friendly, helpful, energetic manager. Huge, well-equipped common kitchen. Comfortable beds. Nice decor. Perfect for a small-med family reunions.
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Close to everything
Photos provided are dated, in reality the overall place looked much older, durty, plus an horrible smell in the house. The room had an interior window that had a frosted glass but we could see things accross and hear everything, no intimacy what so ever.
This was a private home and was unclean. Likely illegal. There paper unit numbers on the door. A disgrace.
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2 Star Hotel
Location and parking garage
Beds and pillows were so comfortable.
Cleanliness and security
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It has a bed
Clean and quiet
Pruce
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3 Star Hotel
It really sticks to its heritage vibe. The elevator. complementary wine
Bone China
Plenty of character in the building, convenient location to shops, restaurants, transit.
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4 Star Hotel
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2 Star Hotel
The location! Cleanliness was excellent. We lucked into the kitchenette room, also a bonus.
None towel were rip and thin water leaking a/c did not work
The location
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2+ Star Hotel
Lovely, friendly staff, exceptional housekeeping, beautiful location, convenient parking options, gorgeous family suite, we have stayed at this hotel many times and always have a wonderful experience.
Location
Location
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3+ Star Hotel
Shower door
Location
Friendly staff and clean room
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2 Star Hotel
None , the lady front desk told trying to call us , but we don?t have any miss call. The hotel is already fully booked when we arrived .
Hi we stay ther for 5 days . No good hotel service at all . Rooms stink no one came for cleaning. No one¿s took the trash out . It¿s the bad experience staying there I spend Canadian ---- dollars but very bad service they need too improve . ¿¿¿¿¿¿
Old style motel ...you can park your car in front of your unit, great location for our needs.
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2+ Star Hotel
The location, size of the room, and size of the bathroom.
Location, staff
The hotel is unsafe.Extension cords in the maze of hallways, wrapped around handrails.One even went to a smoke detector.We had one small window in our room that was blocked on the outside my some scaffolding.We would have died in a fire. Dirty.
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2 Star Hotel
It was quiet, clean, and affordable
The room was over priced and not that clean. Shower operation should have been mentioned on arrival since majority of customers complained about the operation.
Staff was very helpful and very good. Rooms were clean. It meets our expectations
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3 Star Hotel
The friendly and helpful staff
Only night receptionist was good.
Clean facilities. Decent room commensurate with the hotel rating.
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4 Star Hotel
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2 Star Hotel
Location
Nothing
Quiete place
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2 Star Hotel
Location close to restaurants and park
Absolutely nothing
We did not like the hotel, it is not like the advertisement. The halls and rooms smelled of unclean carpets, have the appearance of dirty.
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3 Star Hotel
Smart TV,
Nice clean room with a very comfortable bed
Clean. Comfortable. Quiet.
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2 Star Hotel
Clealiness and staff
Nothing when i enter into hotel there is someone who talk loudly and having cigrette. Smelly all over from entry
Location
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2 Star Hotel
It was close to the places we had planned to go to for the weekend.
The receptionist was pleasant and helpful.
Location - steps from skytrain
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2 Star Hotel
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2+ Star Hotel
Location near airport. Free shuttle. Clean room. Great price.
Shuttle service was the worst of all the hotels. I watched several shuttles from other hotels come many times before it finally came almost an hour after my call.
Staff were very nice. Close to airport.
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2+ Star Hotel
The morning free breakfast was very good. The hotel was good about giving us a different room after the nightstand crashed.
Good Location, Nice Room Size and Nice Views.
The shuttle was excellent. We got the last one of the night. Hotel employee at the Front Desk was friendly. The room was superb. Bed fantastic. Breakfast better than 12 months ago. Hall carpet spotless.
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2+ Star Hotel
Location and breakfast
Staff was very accommodating for early arrival!
They are a scam¿.we thought we were paying by credit card but when we got there it was only cash. We paid $--- American as we had no Canadian money. We got to our room, and it is totally not viewed on line. We got $--- back! Do not book!
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2 Star Hotel
I booked because of price, location and shuttle service to the airport- then told there was no shuttle. Also there was a dingy, musty, smokey smell - I know the hotel is older, owners ought to invest a bit more in upgrading
Location
Location
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2 Star Hotel
Was close to the place I came to Surrey for
Jsecon d room we got was nice but we were afraid to touch anything because first one was so gross.
They insisted that I asked for a smoking room (which I didn't) and refused to switch me rooms even after informing me that they still had available non smoking rooms. The bedroom was a mess it was very dirty and the door lock was not enough.
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