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Guest Rating
Good
Location Of Hotel
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Show 16 Verified Reviews
About
Located within 27 miles of St. Mary Lake in Cranbrook, Heritage Inn Hotel & Convention Centre - Cranbrook has a restaurant and a bar. Featuring a fitness center, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides an indoor pool, hot tub and room service. Guest rooms at the hotel are equipped with a seating area and a flat-screen TV with cable channels. The rooms will provide guests with a fridge. An American breakfast is available at Heritage Inn Hotel & Convention Centre - Cranbrook. Staff at the accommodation are available to give guidance at the 24-hour front desk. Canadian Rockies International Airport is 8.7 miles away.
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests reserving rooms must be 19 years or older. Upon check-in government-issued photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, this property does not offer a elevator.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Due to the Sandman not having rooms available during our planned stay I grudgingly looked online for other options. Heritage's standard rooms & included breakfast were way better than the Sandman. Looking forward to future stays at the Heritage!
- The sheets seemed to be clean.
- Rooms were clean and the included breakfast was excellent
Cons -
- Parking out front can be a bit crammed.
- The pictures are not current. They were taken many years ago. Everything was very old and worn out. No hair dryer in the room. Ice maker didn't work. No hot water in the shower, just luke warm. The bed folded in the middle.
- Train going by everycouple of hours in the back
Business Traveler (31)
Solo Traveler (75)
Traveling as Couple (166)
Family with Young Children (131)
Family with Teens (8)
Senior Traveler (3)
Group Traveler (28)
Room Options
King Room
276 sqft • 1 King
Room Details and Photos
Standard Queen Room
276 sqft • 1 Queen
Room Details and Photos
Standard Queen Room with Two Queen Beds
276 sqft • 2 Queen
Room Details and Photos
Location
Heritage Inn Hotel & Convention Centre - Cranbrook
803 Cranbrook Street North, Cranbrook, BC
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