Holiday Inn Express And Suites Courtenay Comox By IHG

Had a great stay. Room was very clean and staff very very helpful.

Yes... morning breakfast with more fruit varieties....

Unfriendly Receptionist Breakfast was cold We where going to relax with a nice bottle of wine in the evening? only paper or plastic cups available ?

Brand new hotel and price

breakfast didn't include some food items of a regular holiday inn

It is a newer hotel. The shower was very roomy and clean.

Beds are way too soft. It was very smelly (agricultural fertilizer being sprayed locally). The stench was heavily in the room. The front desk staff at first seemed shocked by my comment that the room smelled but then finally ?realized? what it was.

It was very clean. The breakfast was great

Breakfast was wonderful! The hotel is very attractive and well designed. Our room was one of the nicest rooms we have stayed in and we have traveled extensively over the years.

It’s very new so everything is so clean and we also love the breakfast!

They don’t provide slippers although I can understand that for most 3 stars hotel and also sometimes I think that’s even better to reduce waste.

The staff was exceptional. After a 30hr flight delay, and a very long story, the front desk upgraded my room to a suite at no charge! (I didn't even ask!!!) Then, on the return home, I had two more delays and cancellations. The front desk put me right back in my suite at the same cost! I'll be back for sure!

Nothing! Even housekeeping was willing to do every tiny little thing to make me comfortable. They didn't mind my 4-year-old granddaughter rollerblading in the hallway lol

Breakfast was awesome. Loved that you used cheddar in the omelette

All good. Just noticed the coffee maker shelf was only cleaned around items

We choose the hotel because it had a pool . The day of checkin, receptionist told us the pool wasn’t working - 2:30 on the 30th. The following day, the next receptionist lied and said they found out late the night of the 30th that the heater for the pool wasn’t working. Breakfast - no bowls, cups or cream

Convenient location, clean room, easy checkout.

Very noisy from the room upstairs. Zero snack options except a $9 bag of chips.

The hotel is nice, the staff were helpful.

I’m not happy with this stay. I booked two rooms with two queen beds each, but we were given two rooms with a king bed and a couch instead. On top of that, the sheet for the couch looked used, which was very disappointing. Overall, this was not the experience I expected from this hotel.

Clean, quiet, close to town.

Everything. Plus the included breakfast

It was so clean and comfortable. The staff were so nice. Breakfast was amazing.

Nothing really

It was much nicer and newer inside than it looked from the outside. Everything felt well looked after and like they were trying to offer the best budget service they could.

Sorry to say but there were several noises linked to the ventilation & heating systems that we couldn’t turn off which caused an irritation through the night.

Great location for shopping. Everything was clean and well stocked. The room was lovely and comfortable.

Amazing! The staff were all friendly and kind, the room was wonderful, and the breakfast was super tasty! It was so pleasant from check-in through to check-out. Exceeded my expectations!

The bed was my favourite part. Very comfortable with the choice of soft or firm pillows. The sheets were ultra soft.

It was close to where we chartered fishing ? trip

Its breakfest started too late for us. Breakfast should probably start around 6:00 am because of when we had to be at the charter for fishing, but also army personnel were also waiting for breakfast with us. This way we wouldn’t have to rush eating and relax ?

It was close to where we chartered fishing

Its breakfest started too late for us. Breakfast should probably start around 6:00 am because of when we had to be at the charter for fishing, but also army personnel were also waiting for breakfast with us. This way we wouldn’t have to rush eating and relax