Hôtel Le Germain Québec

the lobby, the breakfast and the helpful staff

the lighting in the room was terrible.

Very courteous staff. Nice amenities.

Ice machines need updating

I didn't get to stay here very long as our trip was interrupted and we only made the last night of our reservation. That said, the place was amazing. The rooms were elegant, spacious, and immaculate. The staff were bilingual and helpful. Great location.

I'm over 40 and the lighting was a bit dim for me, but probably fine for the younger crowd.

The civility, warmth of the staff, its ambience and relaxing common areas and of course the quality of the room and facilities all kept beautifully clean. Oh, the food!

A strange smell of smoke in the area from the elevator

This very pretty boitique hotel is in a great location in Old Quebec. We loved the fireplace (real wood!!!) and the cozy sitting lounge. There are a few cozy nooks and crannies off the welcome area. There is a coffee/latte/cappucino machine available all day in lobby plus an in-room coffee maker plus kettle. The staff are friendly knowledgeable, and helpful. The paid parking is right at the hotel and convenient to access car whether you just need to quickly grab an item or exit for a few hours. HINT : It made it easier if you have 2nd set of keys; the attendant keeps a set and we had our set to access car. Our room was large and attractive. Our bathroom had separate bath tub and shower. It is not a large hotel, so no long noisy hallways. This is a small hotelier chain and they take pride in the affordable luxury that they offer. Really a gem.

The location, room size and comfy of the bed.

Ice machine was only available in the basement.

The location, room size and comfy of the bed.

Ice machine was only available in the basement.

Did not eat breakfast there.

Breakfast offering was too expensive for the offerings. Should have been able to pick items for separate prices not 20 some dollars

We loved the classiness of the hotel. The lobby was both classic and modern and the furniture and lighting was elegant and comfortable. The artwork throughout the building was very high quality which added to the soothing ambiance. The staff was very friendly and helpful including finding us reservations to a restaurant that had nothing available when viewing their online website.

It was mostly my fault for not asking for a room on a higher floor. On the 1st floor, on the back of the building, the view out was of the parking lot and some very dreary buildings. That, of course, is not the fault of the hotel. One other thing, the bathroom was quite small and tight for two, with bad lighting, nevertheless, was well appointed.

Did not partake in breakfast. Location was great , out of the touristy area.

Noisy room, mattress needs replacing.

Location was excellent and staff were wonderful. The room was spacious and well appointed

Nothing!

What a great place to stay in Quebec. A beautifully presented hotel located close to the old quarter, restaurants & walks. There was a lounge to relax & make yourself a coffee. The room was well appointed , had a nespresso machine and big comfy bed.The location was excellent with good access to attractions and dining . Finally excellent staff.

NA

Friendly, helpful staff. Lovely room and great breakfast! Overall very pleased with our stay

Did not partake in breakfast. Location was great , out of the touristy area.

Noisy room, mattress needs replacing.

Great location. Quiet. Good breakfast.

Single elevator was very slow.

We loved the classiness of the hotel. The lobby was both classic and modern and the furniture and lighting was elegant and comfortable. The artwork throughout the building was very high quality which added to the soothing ambiance. The staff was very friendly and helpful including finding us reservations to a restaurant that had nothing available when viewing their online website.

It was mostly my fault for not asking for a room on a higher floor. On the 1st floor, on the back of the building, the view out was of the parking lot and some very dreary buildings. That, of course, is not the fault of the hotel. One other thing, the bathroom was quite small and tight for two, with bad lighting, nevertheless, was well appointed.

Did not eat breakfast there.

Breakfast offering was too expensive for the offerings. Should have been able to pick items for separate prices not 20 some dollars

LOCATION

Very dark room, Black floor, black cdeiling, no good lighting

Reception staff were excellent, restaurant recommendations provided were appreciated and accurateBreakfast was great value and varied each day Availability of fresh water and free coffee was appreciated

The breakfast had everything you could want with one hot item daily ( quiche one day, a french toast the next day formed into a bun) The staff were very helpful and very pleasant. I personally loved using my Spanish. The hotel is very well situated and has a definite charm.

My only thing I could think of was with a sleep apnea machine on either side of our bed we needed to run our cord over the back of the bed. So maybe an outlet on either side of the bed would help. However, this was just a minor problem!