Quality Inn Spring Mills - Martinsburg North

Na

The heater in the room was awful, everytime it came on it would make a noise did the same thing when it turned off. So I didn't get much sleep because every time it would come on and go off it woke me up.

The hotel was under construction but clean and the room was huge. Everything in it was brand new from carpet to curtains.

The room was very nice, except there were no curtains to darken the room.

The daytime front desk was very unhelpful. I was 25 minutes early and he would not register me. The lobby was a disgrace: trash overflowing in the receptacle, wallpaper hanging off the wall, ceiling tiles out of place exposing black mold, trash outside

The staff was very nice.

The hotel was in the middle of renovations. Our room was definitely NOT READY. Curtains did not close, shower did not work nor did the tv.

The staff is always friendly. Always quiet and relaxing. I've stayed about 12 times and will continue to whenever I'm in town. It's in a perfect location near everything you need.

The pool was closed a couple of times when I've stayed unfortunately.

front desk staff

UNDER CONSTRUCTION!! No one said I would be walking through a gauntlet just to get to my room, which was not completely ready (no shower curtain, very wet floor in the middle of the room under the coffee table, no security lock slide on the door, etc.

Great price

The hotel needed a deep cleaning. Construction debris everywhere. Pool closed.

Hot water and A/C worked great.

Was not told it was under construction. No pool as advertised, no gym available, dusty, dirty, work equipment everywhere and staff that couldn't answer simple questions.

Room was clean

Renovating, construction remnants in stairwell, wallpaper peeling in lobby Fire alarm for no reason Breakfast may as well have been non-existent But the room was clean, the staff was friendly

Everything you need, plus some extras. Hot shower, comfortable bedding, microwave and mini fridge, clock in room, lights all worked, lots of outlets, big tv with channel guide, nice soaps, hairdryer complete with nightlight-perfect little light overnight!

Bathroom sink very slow to drain, carpet a bit worn but definitely no dealbreakers.

Great location. Overall, looks pretty clean and well kept.

Stain on the comforter. Little hot water. Front office staff was not very friendly.

The worker at the front desk was super nice and was the only good thing about my stay here

When I checked in and got my key, I went to my room and there was a STRANGE MAN in my bed. Awkward and dangerous. The worker gave me a different room. No strangers in this one but it did have stink bugs and cigarette ashes everywhere. Odor of MJ too.

The affordable rates!

Needs a weekly rate for non-business travelers. I asked the clerk and he said "that they only do weekly discounted rates for business customers"... That was kind of disappointing.

Very clean,well maintained, wonderful staff

Housekeeping was knocking at our door super early after 1st night which we booked for 3 days. Then one of them just walked in

It was very clean and quiet

Only one elevator but wasn't a big deal. We were on the 3rd floor at the opposite end. So it was tuff carrying everything.

friendliness, cleanliness

I was assigned west facing room and planned early turn in for travel reasons, in June the sun sets late and the room had no room darkening curtains.

Close to dinning, gas, and shopping. Easy on/off from highway.

Waited 15 minutes for someone to show up at the front desk to check in. The entire hotel smelled like marijuana including the room. Bathroom floor had hair and toenail clippings, sheets and curtains were stained. Garbage and food under bed. Didn¿t stay.

Very friendly front desk staff. The king bed room was huge , almost like an apartment which I wasn¿t expecting. Very comfortable lounge chair , nice refrigerator, microwave and coffee maker. Clean and spacious bathroom. Lots of tv channels to choose from

staff was excellent, outside are very clean, room was clean

the room need a few small repairs. Replace shower curtain, clothes rack need to be replaced

The staff was very accommodating - our elderly dog needed to be on the ground floor and they made that happen. They were quick to answer questions, and the continental breakfast was one of the better ones we have had in this kind of hotel.