2.5 Star Hotel
Quality Inn Tanglewood
3816 Franklin Road Southwest, Roanoke, VA, United States View Map
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About
Comfortable Accommodations Rooms feature private bathrooms, air-conditioning, and modern amenities including free WiFi, flat-screen TVs, and work desks. Guests appreciate the room cleanliness and comfortable beds. Fitness and Leisure The inn offers a fitness center and a business area. Additional facilities include a 24-hour front desk, daily housekeeping, and free on-site private parking. Dining Experience A continental buffet breakfast is served with warm dishes, fresh pastries, fruits, and juice. The property also provides a tea and coffee maker, refrigerator, and microwave for guest convenience. Local Attractions Located in Roanoke, the inn is 3.7 mi from the Science Museum of Western Virginia and Mill Mountain Zoo. Other nearby points include the Roanoke Star and Mill Mountain Discovery Center, each 3.1 mi away. The airport is 8.7 mi from the property.
376 Reviews
- Cleanliness
- 7.1
- Staff
- 7.9
- Location
- 7.7
What Guests Say
- “Friendly, courteous staff.”
- “Staff was very pleasant to deal with, friendly and wanted to make sure that everything was all right.”
- “Very convenient, clean, and quiet.”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Free Breakfast
- Pets Allowed
- Kitchen/Kitchenette
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/31 King Bed, Nonsmoking
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4King Room - Accessible/Non-Smoking
- Accessible room
- Coffee/tea machine
- Desk
- Internet access
1/4Standard Queen Room with Two Queen Beds - Non-Smoking
- Coffee/tea machine
- Desk
- Internet access
- Iron and ironing board
1/41 King Bed, Nonsmoking, Accessible
- Accessible room
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Standard King Room - Non-Smoking
- Coffee/tea machine
- Desk
- Internet access
- Iron and ironing board
1/32 Queen Beds, Nonsmoking
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
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What Guests Loved
Based on 376 reviews
Pros +
- The price was good and they allow dogs for only 15$
- Convenience, choices as complementary breakfast, and friendly staff.
- The staff was very nice
Cons -
- Breakfast ending at 9 on a Saturday is too early. We are on vacation and would like to sleep in a little on a Saturday
- Nothing not to like.
- It is a very old hotel, the smell in the room was too bad , there was a leftover shower gel bottle from previous guest in the shower.
The price was good and they allow dogs for only 15$
Breakfast ending at 9 on a Saturday is too early. We are on vacation and would like to sleep in a little on a Saturday
Convenience, choices as complementary breakfast, and friendly staff.
Nothing not to like.
The staff was very nice
It is a very old hotel, the smell in the room was too bad , there was a leftover shower gel bottle from previous guest in the shower.
Reasonable price for a decent-quality room
Hotel owner refused to help us when we were locked out of our room and instead bizarrely accused us of hiding additional people in there (why would we need help getting back in if that was true?)
Location. Heater/ AC unit operated well and quietly.
Rooms require a thorough cleaning and a coat of paint. Carpets should be replaced or at minimum steam cleaned. Freezer was full of ice. Bathroom flooring stained and worn/damaged.
Smelled damp, beer bottle cap on floor, 2 dead bugs in bath towel, advertised price $79 actual cost $----
The beds were comfortable. The hotel was ok if you are on a budget.
The toilet didnt flush good. The sink was clogged up. I had to go to the front desk for a washcloth and shampoo. The soap holder in the shower had soap scunge built up on it.
the location was perfect
it was filthy dirty, the shower drain was clogged with hair and the bathroom was dirty
Uncomfortable Bed. No cord on the phone. ICE AND VENDING INCONVIENIENT
the bathroom was absolutely nasty! the shower curtain smelled like urine! check out time was @ 11 the maid was @ the door at 10 asking to come in and clean & she continued to come back 2 more times before 11 . very disappointing!
The room was very clean, smelled nice and the bathroom mirror and granite sink top was georgeous.
There was an issue with my check in as I came in after 12pm, but was straightened out by the manager the next day. Manager was personable and handled the situation well.
Price
Old and dirty in appearance¿especially the bathroom. I had to ask for a shower curtain change and the second was just as filthy in appearance as the first. The amenities appeared dusty and I didn¿t feel relaxed or comfortable.
Location cleanliness and laundry facility
Bagged breakfast disappointing. Need to state hot breakfast and spread not available in advertisements.
The girl at the front who did check in when we arrive was friendly and personable.
About 8am there was a loud continuous blower that started and seemed to go back and forth down the main walkway right outside the rooms. Not only was it disturbing to be woken by such a noise it continued to the point that any further rest was impossible.
The fact that bed bugs don't transmit malaria. Because they have bed bugs. Lots of them. Stay away!
An absolute nightmare. My room was infested with bedbugs. I woke up with large bite marks all over my back, arms and forehead. I have to fumigate my car, luggage, clothes and shoes to make sure they don't infest my apartment.
Hotel was quiet, had plenty of parking and was in a good location. TV had plenty of channels and
The biggest issue I had was that I selected a non-smoking room but people had smoked in that room heavily, it effected my breathing. 2nd was the cleaning lady opening my door at 9am in the morning while I was in bed sleep asking if I was checking out.
the whole hotel was full of marijuana smoke. definitely not for a family with babies.
its simple, do not allow any guest to smoke marijuana
Very clean room. Desk Clerk was nice and courteous. Hotel was clean no bugs and bed was very comfarble.
Na/
It was close to work. I work nightshift so it was nice to be able to have the room dark with the curtains they have.
Staff are very unfriendly. They will charge you for anything extra. They were extremely rude about getting out of there on time. After prior approval to check out an hour Late, they were extremely rude the next day about being 1 hour late.
It was clean.
I did not like that they called me in the middle of each night regarding dog issues. Yes, I travel with my service dog. My dog is well trained, quiet and doesn''t leave my side. My dog wasnt the problem.
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Free Breakfast
- Kitchen/Kitchenette
- Restaurant
- Shared kitchen
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
- Microwave
- Refrigerator
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
3816 Franklin Road Southwest, Roanoke, VA
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