2 Star Hotel

Fort Eustis INN

16924 Warwick Boulevard, Newport News, VA, United States View Map

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Fort Eustis INN

Penny
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About

Comfortable Accommodations Fort Eustis INN in Newport News offers air-conditioned rooms with private bathrooms, baths, showers, TVs, and work desks. Each room includes a microwave and free WiFi. Convenient Facilities Guests benefit from a 24-hour front desk, room service, and free on-site private parking. Additional amenities include a work desk and a TV. Local Attractions Fort Eustis Main Gate is less than 0.6 mi away, while the U.S. Army Transportation Museum is 1.1 mi from the property. Other nearby attractions include Busch Gardens & Water Country (6.8 mi) and Colonial Williamsburg (12 mi). Newport News/Williamsburg International Airport is 5.6 mi distant.

64 Reviews

6.0Pleasant
Cleanliness
6.1
Staff
5.9
Location
7.0

What Guests Say

  • “Nothing room had spider webs in the corner of the walls.the staff were very disrespectful towards me and my friend.i didn't get the room…”
  • “There is not a single thing I liked.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

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What Guests Loved

6
Pleasant

Based on 64 reviews

Location

7

Cleanliness

6.1

Staff

5.9

Overall Quality

5.8

Pros +

  • Nothing room had spider webs in the corner of the walls.the staff were very disrespectful towards me and my friend.i didn't get the room that I booked online. My reservation wasn't used at all.the room had an strong cigarette smell also the carpet.
  • There is not a single thing I liked.
  • That I could leave

Cons -

  • I didn't like the hotel at all.The staff had a nasty attitude and the room was filthy and there was spider webs in the room carpet smelled like urine and cigarettes
  • It was DIRTY, and I have pictures to back it up. There was what I believe to be poop on the wall. The AC was moldy. It hadn¿t been deep cleaned, only necessary things cleaned. It did not seem safe and was between a 7-Eleven and a strip club.
  • I got into an argument with the person behind the counter because she was attempting to charge my credit card twice.
Business Traveler (3)Solo Traveler (3)Traveling as Couple (9)Family with Young Children (5)Family with Teens (1)Senior Traveler (1)Group Traveler (1)Total (20)
1JeremiahPosted on: 11-22-2023

Nothing room had spider webs in the corner of the walls.the staff were very disrespectful towards me and my friend.i didn't get the room that I booked online. My reservation wasn't used at all.the room had an strong cigarette smell also the carpet.

I didn't like the hotel at all.The staff had a nasty attitude and the room was filthy and there was spider webs in the room carpet smelled like urine and cigarettes

1Verified Hotel GuestPosted on: 8-16-2021

There is not a single thing I liked.

It was DIRTY, and I have pictures to back it up. There was what I believe to be poop on the wall. The AC was moldy. It hadn¿t been deep cleaned, only necessary things cleaned. It did not seem safe and was between a 7-Eleven and a strip club.

5Verified Hotel GuestPosted on: 8-9-2016

I got into an argument with the person behind the counter because she was attempting to charge my credit card twice.

1Verified Hotel GuestPosted on: 7-23-2023

That I could leave

Should not be what it cost, should be lower. Not worth the price workers did not respect my privacy.

2GennaPosted on: 8-27-2019

It was definitely one of the worst I've stayed at. Not clean & Room Smelled like cigarette smoke. YUCK.

8JohnPosted on: 8-1-2019

I arrived QUITE late leading to delay in arrival of desk clerk

1Verified Hotel GuestPosted on: 7-10-2015

dirty, smelly, a total rat hole

4CarolynPosted on: 7-8-2015

The bed was huge

the ac system wasn't working

1JeffPosted on: 8-7-2025

NOTHING!

It was a sleazy place that you should have removed from your offerings a long time ago. It was 2 doors down from a strip club where hookers brought their clients. It was an open-air drug market. The place smelled like a stale ashtray. It was so bad that we relocated after 2 nights. Actually, we want our money back for the other 4 days! What a disgusting dump.

1JacquelinePosted on: 3-6-2024

We didn't stay reservation was cancelled, the same day but I did not receive any part of my refund.

1BoydPosted on: 11-19-2023

Staff was very rude and disrespectful didn't treat us like paying guests.

The room was filled with spider webs and I didn't have an kitchenette and most definitely didn't get the room I booked online. I wasn't satisfied with the room at all

2RammePosted on: 7-25-2023

I made it threw the night.

How do you check out an establishment and you get NO record of check out they tell you to call booking .com this will be the last time I us this service and will not recommend to friends and family.

5GoldsteinPosted on: 6-22-2023

Location is a rundown part of the city, no breakfast provided

No hair dryer, only 2 electrical receptacles in the entire room. Light switch turned out all lights not just the overhead light.

5KarenPosted on: 8-2-2021

The room was clean and neat

Did't like that all the lights in the room worked off one switch bt the front door and no light switch at the beds. No outlet by the beds so I could use my medical equipment at night.

5LoganPosted on: 6-30-2021

It was pretty cheap and the location wasn’t too far from the attraction in VA.

The room I stayed in was very hot and the AC wouldn’t work properly , they were roaches u see the kitchen sink and the stove has foil under the heating element which is a pretty big fire hazard.

6ShaquiePosted on: 6-17-2021

7/11 right next to it

Heat didn’t work Staff rude one guys sleeps overnight

3ClarencePosted on: 8-21-2022

Wasn't like it was advertised

Look like a flat houseLook like a flat house

1TaneshiaPosted on: 4-29-2022

Bugs in my bed

Bugs in my bed

10GrierPosted on: 8-4-2025

All was good

No issues

3WilliamsPosted on: 9-11-2021

Poor

Amenities & Policies

Amenities

Media & Technology

  • Free Internet Access

Transportation

  • Free Parking

General

  • Pets Allowed
  • No Smoking Rooms/Facilities

Guest policies

Check-inAfter 0:00 AM
Check-outBefore 10:00 AM
InternetFree Wi-Fi is available.
ParkingFree parking is available.
Children & Extra BedsChildren of all ages are welcome.
PetsPets are allowed. Charges may apply.
Room RatesAll rates displayed are for two guests unless otherwise noted.

Important info

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.

Location

Fort Eustis INN

16924 Warwick Boulevard, Newport News, VA

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