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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
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Show 61 Verified Reviews
Candlewood Suites Tyler by IHG is offering accommodations in Tyler. With a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has a grill and a 24-hour front desk. All guest rooms at the hotel come with a TV and a kitchenette. All rooms will provide guests with a closet and a coffee machine. Tyler Pounds Regional Airport is 9.3 miles from the property.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Friendly and helpful staff, cleanliness, all amenities one would need for an extended stay.
- The size and shape of the suite. Spacious with all the necessary amenities.
- Cleanliness and proximity to home.
Cons -
- There was no TV service for the last 4 days of my stay. The staff says they were having problems with the Cable Company. That was a bummer.
- Yes, there was a huge issue, for me at least. When I arrived the elderly woman was nice , cordial, informative about the amenities, but gossiped about another employee w/another employee off the clock ¿so inappropriate.
- No complemental breakfast provided. Bed mattress was sagging a little in the middle.
Top Quotes:
"I like having a kitchenette and refrigerator. "
"Friendly, helpful staff. Kitchenette well stocked with pans & utensils. Extensive pantry service. "
"Perfect location, near restaurants and stores, staff friendly, quiet and new look."
Business Traveler (47)
Solo Traveler (84)
Traveling as Couple (88)
Family with Young Children (54)
Family with Teens (4)
Senior Traveler (4)
Group Traveler (8)
Room Options
1 Queen Bed Studio Suite
323 sqft • 1 Queen
Room Details and Photos
Studio Suite
323 sqft • 1 King
Room Details and Photos
1 Queen Bed 1 Bedroom Suite Sofa Bed
sqft • 1 Queen and 1 Double
Room Details and Photos
Studio Suite with Two Double Beds
323 sqft • 2 Double
Room Details and Photos
One Bedroom Suite
sqft • 1 Double
Room Details and Photos
Queen Suite - Non-Smoking
323 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
1 Queen Bed 1 Bedroom Suite Mobility Accessible Bath tub
323 sqft • 1 King or 1 Queen
Room Details and Photos
Location
Candlewood Suites Tyler By IHG
315 East Rieck Road, Tyler, TX
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