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2 Star Hotel
Nothing. Nobody told me that I needed a credit card with a chip on it. So the girl at the counter tossed it back to me and said they couldn't take my credit card because there was no chip. At first I didn't understand. Had to sleep in rental car.
So clean and the bed was super comfortable great hot shower.
for the price it was nice place to stay. Last minute due to snow in.
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2 Star Hotel
Price
Coffee in the morning
Clean , modern, great price, totally worth it, parking, traffic safety, hotel safety,
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2 Star Hotel
Nothing
That I only had to stay 1 night.
Location for me
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3 Star Hotel
small rooms but clean, wood floors. clean room. comfortable bed.
Quiet
When I arrived my room was very underwhelming. I took a photo went down to the lobby showed the night staff. She called the boss I quickly got a new room. It was better.
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2+ Star Hotel
Nothing
location size of room
The helpful staff, when they could be found. For the most part there was never anyone available at front desk or by calling from the room phone...
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2 Star Hotel
It?s calm and quiet
Nice and quiet . Not loud people got a good sleep
It?s nice and quiet . It feels safe
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2 Star Hotel
Clean, quiet and comfortable. The bed tables and chairs were good quality. Same with the tv and refrigerator.
Not much, only the price.
Not much
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3+ Star Hotel
I can take my dog with me for a vacation.
Parking
Convenient
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3 Star Hotel
Employees and are Racist
They didn?t have power there was a fire
Location , staff , hotel itself
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2+ Star Hotel
The balcony
Being able to park closer to your room is very nice.
The staff was helpful and polite.
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2 Star Hotel
It had a bed. Relatively clean.
Price
Price,and location to the 210 was good. Owner is very nice.
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3+ Star Hotel
There was scheduled maintenance by the city of LA and we had no power for one of our days. Letter from hotel said it would be minimal power but we had zero. Had to find a public restroom to get ready. The hot tub was out of service, bummer with kids
Location and receptionist was nice. Also, I was able to get street parking and did not have to pay for hotel parking.
It was clean and easy to locate.
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2+ Star Hotel
Rude staff.
Everything was good
The room was very nice, comfortable bed. Way better than expected.
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3 Star Hotel
Service
I was unable to get there, tried to call and cancel but could not get anyone to answer the phone.
The airport behind the hotel.
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2 Star Hotel
Internet never worked. That was a big deal for me. Never would have booked the hotel if I knew they were lying about having working internet.
Location
The location, pool, and hot tub. The pool and hot tub were very clean and well-maintained.
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Location and accessibility
The guy atvthe front desk was nice.
For being an older hotel the room was very clean, located very close to Universal Studios, amazing water pressure and heat in the shower. Perfect place to stay for one person for one night. The manager was very nice and friendly.
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3 Star Hotel
They haven't returned the $100 deposit to me.
I have stayed here over the years,and its location was perfect
Location
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3 Star Hotel
Held too much for security deposit for too long a time. Location was a really close to an homeless encampment.
The staff , and the landscaping.
Everything
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2 Star Hotel
It is very close to the universal studio
The staff were super friendly and helpful.
Chose this hotel so I could take family to Universal studios. Everything worked out great. I would stay here again.
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2+ Star Hotel
Comfortable bed and friendly staff
Hotel was Nice room looked Nice bed was big breakfast was Decent
The bed and pillows are very comfortable
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2+ Star Hotel
Everything! We?ll be staying at the Sojourn every year- or anytime we have an event at Sherman Oaks Galleria!
Location and cleanliness
Cute updated clean
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3 Star Hotel
The view
Location
Walls are too thin, you can hear the other room's television.
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3 Star Hotel
The rooms are very nice and modern.
Everything! I will definitely stay there again.
The size of the hotel all the amenities and the staff were very friendly helpful I mean all, all went above and beyond and specially when I bbq some meat and the distance of the beer from the barbecue and my kids and wife enjoyed it
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2 Star Hotel
Cash deposit only
I want a refund
Great people
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Location is great!
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2+ Star Hotel
Easy check in and out.Great staff. Great location near many points of interest.Had our own parking area.
The Staff were so helpful. I arrived late and the kind gentleman on duty walked with me to the room to ensure everything was to my liking. In the morning, after having a little coffee in the office, I also had a wonderful conversation with hotel employee.
Location, comfort of the beds, quiet area
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2 Star Hotel
Close to freeway
The staff were very nice and helpful and it was close to where I had to be that weekend.
Excellent, helpful staff.
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3 Star Hotel
The location was located close to the event we where attending.
Everything
Great hotel, great breakfast. Staff was nice.
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3 Star Hotel
The location was convenient to restaurants and the freeway
Cleanliness and location
The from desk staff were very friendly and professional welcoming me and my pup, the lobby is clean and comfortable and appears to be safe to socialize and/or work while the restaurant is also accessible and smells amazing upon entering the lobby.
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2+ Star Hotel
The best location
location
Close to USH.
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