Extended Stay America Select Suites - Houston - Sugar Land

Nothing dirty roaches everywhere

Very dirty roaches bed sheets are not clea snell.like men body

Price

Observed roaches in room, hall way leading to room dirty

The pool is closed . No Coffee. Roches

Absolutely nothing!!!!

This was quite possibly the worst hotel room I had ever seen. We didn’t even stay because it was so bad. The smell was bad, the room looked dirty and the overall atmosphere was questionable. I didn’t even want to leave my car parked there.

Loud, housekeeping banging on door hour prior to checkout, then front desk banging at 10 til

Location

There was no hot water and the toilet don't work. The room wasn?t clean as stated on the website.

Location

Staff missing Rude manager her name was Francis

The location worked for me. The staff that I talked to weren't rude, but weren't particularly helpful either.

Bugs. I don't usually complain, but the roaches were so bad I had to swat them off of my arms and legs. Bed bugs. I did not sleep in the bed. No breakfast, it was advertised but not offered. Warm soda from vending machine. Stale smell in room.

Nothing it was disgusting

The room was dirty the tub was nasty and the room was not clean up

The staff is sweet but there is a order in the hotel hallway and the stair way they are working inside the hotel plastic is everywhere

There was no breakfast like it stayed and it?s just not the best

Awful disgusting roaches rude and my husband has cancer just had surgery they didn?t care

No bedbugs

No blow dryer, no breakfast, no one manning the front desk, marijuana odor throughout first floor.

Near my job

Yes I had to constantly go back down to the seat to have them reset the key, not one time did I get in the room without having to go back down stairs

Was led to believe the hotel desk attendant was withholding rooms from people, the hotel is extremely out of date and did not feel clean. Couldn't even get a water from vending, no snacks available to purchase, sheets dirty, was being bitten by something.

We stayed here as a result of a hurricane power outage. The best thing about the hotel was the A/C in the hallway. The air conditioning in the room wasn?t fantastic, but it was nice to have air And electricity!

It was just old and a bit rundown. It definitely needs remodeling, but it was quite cheap so I expected that.

Adjacent to HWY

Water seep through tile/floor planks-restroom. Strong Clorox smell in room. Cockroaches & bugs on floor. Definately an old hotel that definately could use updates. Mattress in pull out sleeper was stained/old and torn. No sheets were left for it.

It was next to a nice looking Porsche garage

They had roaches and the staff was rude when we didn?t get out of the hotel by 3 minutes late.

I hated it I didn't sleep,people walking and talking loud all night.the busy streets care passi g through all night the train comes bye every 15min ir was so loud it felt like it was on property parking lot.just horrible I checked out at 8am

The staff was very friendly. The location is great.

Not clean smelled horrible.stains on linen Pest issues. Roaches Cracks in bathroom tub. This places needs renovation.muffins and coffee only for breakfast.elevator is faulty it shakes.

We booked this room online at the last minute and it was a quick and easy process. The main reason we chose this hotel was it was pet friendly. The staff was friendly and our room was clean. We would stay here again.

We didn't have any problems with our overnight stay. We can't think of anything that we'd say we did not like about this hotel.