Marriott North Austin Round Rock

The front desk staff was helpful and friendly.

The rooms were warm and took a while to get comfortable

You can hear all the noises in adjoining rooms including loud toilet flushing. Room doors slam shut and no one slows it down to be quiet. The worst Marriott I?ve ever stayed in globally.

This hotel is located in a great location. There are plenty restaurants and shopping areas within a 5-10 minute drive.

The bed was extremely uncomfortable.

Regrettably, upon my arrival, I encountered a cockroach in my room, an issue that significantly marred the overall experience. Furthermore, the condition of the rooms was notably subpar, as they were sticky, dirty, and excessively dusty.

The comfy bed, big screen tv.

Not enough caffienated coffee for 2 people.

Staff was friendly, it appeared they had machines to remove overflow of water. Smelled like dampness. It looked like they were working on fixing the situation. It was quite and clean.

Had to enter through an other entrants

The staff member  was so sweet!

I did not like the fact when I checked my bed they had stained sheets. I asked to have them changed and they then advised me they didn¿t have a replace comforter and brought me 2 blankets. If you are spending $--- on a room you should have clean sheet

Hotel employee provided great customer service, clean hotel, modern updated look, location for what we had planned and walking distance to shopping and dining

Restaurant and menu not running at full staff but it is covid and less guests at the time. Pool could be slightly warmer. Overall very good and will be back

Clean rooms and comfortable beds.

The building is older looking, could use a more modern look.

The hotel is well-located, clean, quiet, comfortable, and accommodating with only minor annoyances. Bed was comfortable, bathroom very nice, and amenities were good. Elevators moved quickly, never had to wait long. Overall it was a very nice stay.

The A/C barely put out air with the thermostat set on the lowest setting at all times. We did not request another room as we had already gotten settled in the room. There was a strange smell in the hallway.

It was a nice hotel with clean rooms, no one dusted though.

Yes, Management and Staff are useless. 10 person party next door to my room until 6 AM! Multiple calls to the desk and nothing happened. Another parent staying close by asked them to keep it down and they told him to F-off and leave them alone.

Very clean, modern. Bed and pillows are super comfortable. Room is very spacious.

No complaints

Location

Lack of Amenities, (in room & lobby) understandable to a degree because of Covid restrictions . Late night /early am (2) incidents with other customers (slamming doors, ¿body slamming ¿ the door and yelling ¿Security had to be involved.

Very clean room and friendly staff. The manager was very accommodating after a slight mix up with our room. Closer to Austin than it appears on the map (As long as there is not traffic on 35)

NOT the hotels fault, but due to covid situation still looking in the world, the restaurant was closed. However they still had ability to make a hot breakfast and their Starbucks was open

The hotel was beautiful. In a Great location near stores and restaurants and the room was large and the bed very cozy.

location

shower barely worked and I called for towels twice and didn't get what I needed

Clean room and comfortable beds.

Coffee pot too small & not enough coffee pods. Also indoor pool was much too cold!

Exactly how the other reviews described the rooms and hotel VERY CLEAN. Covid protocols definitely in place all the time from the front desk, to the room, in the hallway etc. I felt very safe here. Everyone wears masks and plenty of hand sanitizer .

Nothing! Comfortable stay, we booked two more nights.

The location was perfect for our families needs. The beds were comfortable. The hotel was quiet and clean.

There was not a microwave in the hotel room. The room its self felt a bit small. The wifi is not free unless you sign up for the Marriott Bonvoy program.

Cleanliness especially in areas like elevators and hallways.

Heat was stuck on (up to 76 degrees) but was fixed before bedtime.