2.5-Star Hotel

SureStay Plus Hotel by Best Western Lubbock Medical Center

3901 19th St, Lubbock, TX - United States
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SureStay Plus Hotel by Best Western Lubbock Medical Center
1/46
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  • Policies
  • Amenities
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$81
per night

2.5-Star Hotel

SureStay Plus Hotel by Best Western Lubbock Medical Center

3901 19th St, Lubbock, TX - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.9

Pleasant

Based on 1120 reviews

Location Of Hotel

8.2

Hotel Cleanliness

7.2

Hotel Staff

7.8

Overall Quality

6.9

Show 86 Verified Reviews

About

Texas Tech University is just a 5-minute drive from this SureStay Plus Hotel by Best Western Lubbock Medical Center. It features a 3-tier outdoor pool, on-site lounge and warmly decorated rooms with a 50-inch flat-screen TV. Free Wi-Fi, a microwave and a small fridge are featured in each room. Guests can relax in the comfortable lounge chair or use the work desk. A free area shuttle is available for guests’ convenience, as well as a business center. A gym is also on site at SureStay Plus Hotel by Best Western Lubbock Medical Center. Guests can enjoy drinks at The Recovery Room Lounge, a full-service bar. A continental breakfast is offered daily including hot and cold items. Llano Estacado Winery is 20 minutes’ drive from this hotel. The Science Spectrum Museum is 8 miles away and the Buddy Holly Center is 4 miles away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Please note that the airport transfer service has limited hours of operation. Contact the property for details. Local Residents are required to pay a refundable deposit of USD 200.00 on arrival for incidentals.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Kitchenette
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Shared kitchen
Wheelchair accessible

Guest Rating

6.9

Pleasant

Based on 1120 reviews

Location Of Hotel

8.2

Hotel Cleanliness

7.2

Hotel Staff

7.8

Overall Quality

6.9

Pros +

  • Checking out
  • Location
  • Good location and was clean.

Cons -

  • Everything smelled. The room was gross. Breakfast was no good and made my daughter have stomach pain, which she usually doesn't. Staff wasn't rude but they weren't friendly.
  • Their were some dead bugs on the floor & bathroom basin wouldn?t drain. Also there were no handrails to get in & out of the slippery shower.
  • We had a two year old that we borrowed a motel pack and play for. The motel had no sheets available when we asked for such to use in the crib. I was shocked. Thankfully, there was a blanket in a closet we used to line the pack n play?s bottom.

Top Quotes:

"Good breakfast. "

"This hotel was conveniently located for moving about the city."

"Friendly and informative staff. "

Business Traveler (186)

Solo Traveler (282)

Traveling as Couple (479)

Family with Young Children (498)

Family with Teens (47)

Senior Traveler (17)

Group Traveler (111)

2
Checking out
Everything smelled. The room was gross. Breakfast was no good and made my daughter have stomach pain, which she usually doesn't. Staff wasn't rude but they weren't friendly.
8
Location
Their were some dead bugs on the floor & bathroom basin wouldn?t drain. Also there were no handrails to get in & out of the slippery shower.
7
Good location and was clean.
We had a two year old that we borrowed a motel pack and play for. The motel had no sheets available when we asked for such to use in the crib. I was shocked. Thankfully, there was a blanket in a closet we used to line the pack n play?s bottom.
10
It was located about 1 mile from the hospital I was needing to go to for a family member. The staff at the hotel were very friendly, the front desk personnel were very friendly and would talk with you each morning and ask how your previous day was.
N/A

Room Options

1/3
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1 King Bed, Non-Smoking

420 sqft • 1 King

Air conditioningAlarm clockClosetClothes rack

Room Details and Photos

1/7
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King Suite with Bath Tub - Disability Access

421 sqft • 1 King and 1 Sofabed

Accessible roomAir conditioningBody soapClothes rack

Room Details and Photos

1/4
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2 Queen Beds, Non-Smoking

323 sqft • 2 Queen

Air conditioningAlarm clockClosetClothes rack

Room Details and Photos

1/4
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Queen Room with Sofa Bed

325 sqft • 1 Queen and 1 Sofabed

Air conditioningAlarm clockCoffee/tea machineDesk

Room Details and Photos

1/6
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1 Queen Bed Non Smoking Microwave And Refrigerator

323 sqft • 1 Queen

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

Location

SureStay Plus Hotel by Best Western Lubbock Medical Center

3901 19th St, Lubbock, TX