Palacio Royale Inn Signature

Friendly and clean

People didn't pick up after their pets in the dog area

Price

Hallways were load at night, lots of patch up work in bathrooms, pic’s didn’t represent the actual room. Breakfast was boiled eggs, toast, cereal, hot cereal, waffles, fruit, juice and coffee.

The location

Overall, stay was good. Concerns: husband and I would role to the middle of the bed because it was sunken, no hairdryer in the restroom, and breakfast said from 8:00-10:00 a.m. and at 9:00 a.m. the scrambled eggs finished, we asked for me & were told no.

Location

It would not get any cooler than 78 in the room. Maintenance said nothing could be done, no other room could be substituted - I had to leave and not stay

Easy to find. Love the breakfast and easy to find your room.

The bathroom comoled was too low.

Pillows were comfortable. Nice price point.

Bed mattress was hard as a board. Woke up with back hurting each morning. Someone had a dog in another room that wouldn¿t stop barking the first two nights.

Absolutely nothing

Elevator was broken. Kids were running up and down the hallway. Room had a weird smell. Beds were very uncomfortable and needed obvious replacement. Didn¿t have a view.

Internet was non existent. Could not get anything at all. Our reservation was for a ground floor but they gave it away prior to our arrival and we had to stay on the second floor

They accept animals

Whole hotel smells like a bathroom air freshener Dog park is just a broken fence around some grass Staff wasn't at desk when I arrived to check-in at 6pm Loud plumbing Thin walls

It was updated.

It smelled musty when we walked into the lobby. The room was updated but the toilet had a leak and had been leaking for some time. The whole hotel felt like they slapped new floor, paint, etc on a really old hotel and didn't fix the old musty smell.

The friendliness of the evening desk clerk,

My Bed! It was so horrible, I had springs poking me.

Price, location and staff.

Staff was very friendly. Great breakfast. The staff accommodated personal requests.

The fitness room was in disrepair. The bicycle's seat was broken. The cabled workout gym had frayed cables that will eventually break and possibly injure someone.

Close to business meeting at an affordable price.

This place is not for business people. If you have to work next day and need a good night of sleep, this place is not for you. Be prepared for a cacophony of loud children, screaming parents, banging doors and walls and barking doors all night.

Wood floors.

The hotel staff was very rude and I have as a result been attempting to get my second night (which I did not stay) refunded and have had to deal with La Quinta's corporate office, including having the GM tell me it wasn't her problem I had a bad experienc

Under repairs not clean , shower curtain smelled like urine in room , dirty . Very noisy all night . Room not sound proof.

Nice bed and tv

Hotel was under construction. Paint on floor of room. Strong smell of paint and AC was not working properly.

Hotel under renovationDustyNo hot waterSafe didn't work

The price and location of the hotel were perfect for my needs.

The hotel was undergoing renovations. Flooring in rooms is now wood laminate flooring. This floor style amplifies noise. I could hear every footstep above me. There was no desk or table in the room to use for work. The bed was uncomfortable.

Price and location