Palacio Royale Houston NW at Beltway 8

The room had a very bad smell, the inside of the shower curtain had mold on it

Exterior clean staff friendly

The room was nasty cigarette burns in the furniture drywall patches unfinished smelt of marijuana

Big room

Lack of towels and toilet paper.

It was close to what we were doing

They don't have breakfast, beds were hard and the management was pushy

This is one of the sketchiest places I have ever been to. First the guy at the desk told me the wrong room number, he gave me the room number to a room where someone was already staying in. Went down stairs to ask again because I thought maybe I misunderstood but nope he tells me a totally different number that sounded nothing like the first one he told me. Went back upstairs to the “correct” room and the door opened without me even scanning the card key. That gave me a bad feeling so went back down and told him I was leaving because I felt uncomfortable because of the door being open before I opened it. He told me he would go upstairs and check with me but I just went with my gut instinct and left. He didn’t even bother to offer a different room, mind you there were less than 10 vehicles so there should have been more rooms available. Didn’t t offer a refund either, but I much rather lose out on that money than risking my family’s safety. With all this human trafficking going on I wasn’t about to risk my family and myself staying there. Never again.

Comfortable bed

NA

Everything it just needs to start serving breakfast it would be nice like other hotel

Not having breakfast in the morning

Everything

Not having breakfast for guests

We liked the seclusion Of our room. We also liked the fact that we could watch adult movies for free

We didnt have any complaints