WoodSpring Suites Houston Northwest

The hotel was fine I didnt like the Extra fees after booking.

No one was there to give my key had to go get another motel

Terrible business

Nothing at all

It was disgusting. There was extremely dirty carpet in the hall, mold slimy stuff all over the shower, hair on the bed sheets, uncovered wires sticking out (definitely a fire hazard), caked on dust on the bathroom door, brown rusty looking stuff on the floor. Mold like stuff on the lamp shade and walls. Sliding door on shower was stuck, the wall in the shower had two what’s looks like slashes with a knife. Front desk lady screaming at the computer, huffing & puffing, banging the desk and kicking the footstool.

It's in a good location, not far into the city

I walked in the room, and not even 5 minutes in ,I saw a roach,only 1

The location

Bad smell and roaches in room

Horrible

Roaches were everywhere n there were a whole lot of shady people living there n there were so many dogs in the hotel that smelled horrible I could not even finish checking in They needed to be closed down

This hotel was filthy and poorly maintained, with roaches, dirty sheets, weak water pressure, foul-s

This was one of the worst hotel stays I’ve ever had. The room was absolutely disgusting — there were roaches crawling around, holes in the sheets, and stains and spots all over the bathroom ceiling. The shower barely had any water pressure, which made it impossible to feel clean.The hallways smelled awful, like urine, and the carpets were filthy. To make matters worse, the cleaning staff left their baskets of dirty laundry right in front of the elevator, blocking the way. The back doors were left wide open, which made the place feel unsafe and poorly managed.Honestly, this hotel needs a serious overhaul. The lack of cleanliness, safety, and basic care for guests is unacceptable. I would not recommend staying here until major improvements are made.

Nothing at all

It was disgusting. There was extremely dirty carpet in the hall, mold slimy stuff all over the shower, hair on the bed sheets, uncovered wires sticking out (definitely a fire hazard), caked on dust on the bathroom door, brown rusty looking stuff on the floor. Mold like stuff on the lamp shade and walls. Sliding door on shower was stuck, the wall in the shower had two what’s looks like slashes with a knife. Front desk lady screaming at the computer, huffing & puffing, banging the desk and kicking the footstool.

The space of rooms, bathroom

Lack of staff accessibility, lack of full cleanliness in room

It's in a good location, not far into the city

I walked in the room, and not even 5 minutes in ,I saw a roach,only 1

The location was near my loved ones

The property run Down. The room smelled moldy there was the toilet paper roll holder was missing a handle. The light in the Mirror was out. The door clamps needs to be adjusted. The bed was comfortable and I slept. I had a view of my vehicle from my window. That’s all I have to say about that.

Location

DO NOT STAY HERE THE ROOMS ARE NOT CLEAN, THE AC UNITS ARE BROKEN, AND YOU GET 1 PILLOW PER BED. Our AC unit was broken and making the loudest possible noise that prevented us from sleeping or even hearing each other talk but the hotel refuses to even offer a refund because they claim the room was still livable. IT WAS NOT! SAVE YOUR MONEY!

Location

DO NOT STAY HERE THE ROOMS ARE NOT CLEAN, THE AC UNITS ARE BROKEN, AND YOU GET 1 PILLOW PER BED. Our AC unit was broken and making the loudest possible noise that prevented us from sleeping or even hearing each other talk but the hotel refuses to even offer a refund because they claim the room was still livable. IT WAS NOT! SAVE YOUR MONEY!

the location was good

Poor room service, the phone intercom wasn't working, no toothpaste, no bath soap etc

We didn’t stay it was terrible

The rooms smelled really bad, it felt really dirty in there we didn’t stay we walked out.

The room was beautiful and the shower was perfect. It was better than some so called 4-5 star

It had all the amenities, and it is in s great location. The host at the front desk or awesome and very helpful with all needs. The hotel looks better in person...

No roaches

The front desk closes at 10 pm so you have to wait for someone to answer or come to help you. I wasn’t aware before I got there and didn’t know how to call right away

It was terrible. Hate I spent my money on this place.

Roaches, hair on sheets and in shower. Room and hallway smelled BAD!

Breakfast? There wasn't even a coffee maker in the room. Didn't see any breakfast but would not have bothered considering the overall feel of grunge in the place.

Hallways all smelled overpoweringly of weed smoke, room obviously had air freshener applied before arrival, once we were settled in for the night that had worn off and the stench of stale nasty weed smoke took over the room as well. Had Items stolen from truck during the overnight stay. Wish I had checked with locals prior to booking. Never again.

The staff was extremely helpful and pleasant.

The room had an old wet/old cigarette smoke smell to it. The bedding has a few stains on top blanket.