3 Star Hotel

Hyatt Place Houston/Galleria

5252 West Alabama, Houston, TX - United States
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Hyatt Place Houston/Galleria
1/67

About

Set adjacent from The Galleria Mall Houston, Hyatt Place Houston Galleria welcomes guests with a restaurant and bar. Private valet parking is available on site. Every room is equipped with a flat-screen TV. Each room includes a private bathroom. For your comfort, you will find free toiletries and a hair dryer. Hyatt Place Houston Galleria features free WiFi throughout the property. There is a 24-hour front desk and free shuttle service at the property. Urban Star, the on-site restaurant and bar, features a dinner buffet as well as grab-and-go options. In-room dining is available. Water Wall is 2297 feet from Hyatt Place Houston Galleria, while Lakewood Church Central Campus is 2.1 mi from the property. The nearest airport is William P. Hobby Airport, 13 mi from Hyatt Place Houston Galleria.

Guest Rating

8.2

Very Good

Based on 692 reviews

Cleanliness

8.5

Comfort

8.3

Location

8.9

Satisfaction

8.3
Show 241 Verified Reviews

Room Options

1/4

King Bed High Floor (with Sofa Bed)

323 sqft • 1 Sofabed

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

1/5

Queen Room with Two Queen Beds and Sofa Bed

345 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

1/4

One-Bedroom Suite with Sofa Bed

334 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

Hyatt Place Houston/Galleria - All Inclusive Reviews Rating

8.2

Very Good

Based on 692 reviews

Review summary

The hotel reviews highlight a consistently clean and well-maintained environment, with guests praising the efficiency of housekeeping and the overall cleanliness of the rooms. The location is frequently described as excellent, contributing to a positive experience alongside the comfortable accommodations and friendly staff. However, some guests expressed dissatisfaction with the valet parking system, noting its high cost and lack of prior communication about it.

Cleanliness

8.5

Comfort

8.3

Location

8.9

Satisfaction

8.3
All Reviews
Staff8.3/10
Cleanliness8.5/10
Comfort8.3/10
Location8.9/10
Noise8.1/10
Satisfaction8.3/10
9.0

Gray

Posted on: 12-3-2025

I really liked how close it was to the Galleria mall and that it was walkable to several places to have dinner. It’s a beautiful hotel.

I thought the breakfast was terrible. The eggs tasted like rubber and so did the pancakes. The serving staff was unfriendly and sarcastic. I thought that was terrible.

10.0

Uloko

Posted on: 11-27-2025

The hotel is very clean and the hotel staff are wonderful

None

2.0

Rawk

Posted on: 11-3-2025

Clean Room

The restrict the parking to valet only, however the their car part is very big & empty. They charged $33 +Tax for car valet which is indirect way to make money.

10.0

Griffin

Posted on: 10-25-2025

Great location, clean, and safe.

Convenient close to a lot of stores& restaurants.

5.0

Reynaldo

Posted on: 10-16-2025

The location was great. We walked to the Galleria mall which was like a 2 min walk. The breakfast had alot of selections and we enjoyed it.

The valet parking was fine but there was only 1 luggage cart to hold pur luggage and the attendant said it was broken and he said we needed to go inside an find another one. We had to go back upstairs to the 3rd floor and the front desk couldn't find one. Not 1carr for the whole hotel. No microwave in our room.

9.0

Lotachukwu

Posted on: 9-27-2025

The location was perfect. Short walk to the Galleria. Plenty of food options close by. The staff were very helpful and pleasant. The room was clean and housekeeping was efficient. All in all, I enjoyed my stay.

I have no complaints.

10.0

OSCAR

Posted on: 9-15-2025

Clean and great location.

There is no Self Parking only Valet parking. $33 a day everyday.

8.0

Deborah

Posted on: 8-19-2025

Nice facility and great location

Not much service …

8.0

Hilliard

Posted on: 7-28-2025

The hotel was great

Valet parking- staff was great but I was caught off guard. I don’t see anywhere when I was booking that I HAD to pay for valet parking. It was unexpected and I was caught off guard.

8.0

Phil

Posted on: 6-5-2025

Location, room size, quiet, good beds

Breakfast

Showing 1-10 of 23 reviews

Top Amenities:

Free BreakfastFree Internet AccessSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please not that cash is not an accepted form of payment at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Kid-friendly dining
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

location

Hyatt Place Houston/Galleria

5252 West Alabama, Houston, TX

Top Hotel Destinations

$288
per night