Quality Inn & Suites Houston Northwest - Cypress

Kindness of the staff. Clean facilities. The breakfast of waffle texas.front desk young lady was outstanding second font desk lady was nice to y'all are 10 hotel

No don't change a thing

I enjoyed that it was very reasonable priced , clean and very decent sized

The location was close to a railroad track which didnt run alot but it was at night and another thing was the cleaning crew didn't adhere to the do not disturb signs when place on your doors

Close to my job

Several. Each room they gave us had no heat or AC that worked. They changed our room 3 tines and none of the units worked. We sweated all night

This place should not even be operating the town needs to shut it down it?s infested with roaches it is gross the furniture is rundown the bedding looks dirty the towels had hair on it I left at 6 am bc it was just gross although staff lady was nice

They take $75 for a deposit from people but dont give back. People have waited 2 weeks still no deposit refunded. Sounds like a scam. I'm still waiting on my refund.

There were chips by the bed from the last visitor. There was a hole burned in the bedspread of a non-smoking room. There was a LAMP sitting on the back of the toilet with its cord stretched into the other room to be plugged in. HUGE hazard.

Their cleaning routine was quick and nearly clockwork.

The $75 deposit for customers in this budget range is quite high

Water was running brown when first turned on in both shower and sink

Customer service was great. Area was nice. And quiet.

The pillows in room were weird, small little squares. Bed was stiff but not terrible

Location and proximity to restaurants

Dirty room, slow check in process, poor quality

Staff was very accommodating.

Missing iron and coffee maker. Tv only had about 10 channels. Most of which were infomercials.

the staff. Helpful and proffessional

Pool closed without prior info. Hole in base of bathroom door. Square pillows

Very comfortable bed. Quiet, clean, safe.

Pool inoperable.

Everything was at least clean even though it was eleventybillion years old.

It was super dated, the last remodel was maybe early 90s? It was right on the train tracks, the bed was uncomfortable and the lobby was locked at all times so no breakfast, coffee, newspaper, nothing.

Very clean and very spacious

Late night man on call was very rudebv

That entire corner is under construction, and virtually inaccessible, I understand it’s not their fault. What they do have control over , however, is advertising breakfast when they are not offering any. At the very least coffee, something.

Off the beaten path; large rooms; clean; quiet.

The pool

The lady that checked is in was outstanding. The manager tha we dealt with was very rude and was not concerned with customers at

I like when I told them about giving me a room downstairs because of my knee problem and eventually they gave me one the next day.

It is clean