Spark by Hilton Houston near the Galleria

great location

The room was extremely humid to the point that the bed and floors were damp. it smelled like someone took a shower seconds before we walked in. There were random black spots on the walls. Some of the sconces were missing the shades. We had to walk through a cloud of cigarette smoke when entering the building because the employee was smoking by the front door. We had stayed here a year prior and had no issues but apparently a lot can change in one year.

The property was clean. The beds were comfortable. Rooms were clean. Staff was very nice. Breakfast was wonderful.

The only thing that I didn’t like and I’m sure they probably fix the issue by now is there was no hot water It was Luke warm at best had I’ve been staying more nights. I would’ve said something right then, but I let the front desk know and she was very polite. Said they would look into it immediately which I’m sure they will. That was it. Everything else was excellent.

The location was great

There was no hot water nor wifi. When I asked the employees about it, they didn't seem to care at all

Bed comfort, quiet, location

Breakfast options. Different meat every morning. No grits, gross cereal options, no good juice options

Location was great for where we were going.

The curtains were nasty with old food on them that was never cleaned. There was old throw up on the skirt of the bed that you wouldn't see if you didn't pay attention but we had kids with us so they find everything.

Great space and location. Ideal for what I needed for - a quick stop.

nothing

Room is spacious

Service not acceptable, on Christmas Day they suddenly cancelled breakfast without prior notification, when asked how to feedback to the manager, answer is no

The location was good.

The room had been smoked in and the staff tried to coverup the smell with a strong fragrance. The bathroom door was damaged and it would not close. There was mold around the bathtub and there were greasy handprints around the bathroom doorknob. We asked that our check-out time be extended an hour and the staff refused our request.

It’s location is great!

No early check in; if 3pm is your check in don’t arrive before then Otherwise this was great

Value, quietness, comfortable room.

only one door opens with key card from parking lot. The reservation was under my name, on my credit card but desk person talked to my husband, gave him the key cards. Totally ignored me though I was the one to approach the front desk.