3 Star Hotel

Best Western Plus Downtown Inn & Suites

915 West Dallas St, Houston, TX, United States View Map

Best Western Plus Downtown Inn & Suites1/33
Best Western Plus Downtown Inn & Suites photo 2
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Best Western Plus Downtown Inn & Suites

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About

Featuring free WiFi, Best Western Plus Downtown Inn & Suites is located in Houston, 0.7 mi from Theater District Houston. George R. Brown Convention Center is less than 1.2 mi from the property, while NRG Stadium is within 5.3 mi. Wortham Center is 0.7 mi from Best Western Plus Downtown Inn & Suites, while Alley Theater is 0.7 mi away. The nearest airport is William P. Hobby Airport, 9.9 mi from the property.

677 Reviews

8.7Very Good
Cleanliness
9.0
Staff
9.0
Location
8.7

What Guests Say

  • “We loved the location. So close to the Downtown Aquarium, Minute Made Park, Bad Astronaut Brewing, and other great restaurants. The…”
  • “Front desk host - really helpful and positive. Food/drink spot on good. Comfortable bed, and clean room. Will stay there again if in town.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Hot tub/Whirlpool
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

King Suite with Roll-In Shower - Disability Access1/4

King Suite with Roll-In Shower - Disability Access

496 sqft • 1 King, 1 Sofabed

  • Accessible room
  • Air conditioning
  • Crib(s)
  • Desk
Suite - 1 King Bed, Nonsmoking, Full Kitchen, Sofabed1/4

Suite - 1 King Bed, Nonsmoking, Full Kitchen, Sofabed

776 sqft • 1 King, 1 Sofabed

  • Air conditioning
  • Baby Cot
  • Closet
  • Desk
Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Communication Assistance/Non-Smoking1/4

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Communication Assistance/Non-Smoking

496 sqft • 2 Queen

  • Accessible room
  • Air conditioning
  • Crib(s)
  • Desk
Accessibility - 2 Queen Beds, Roll-in Shower, Nonsmoking1/4

Accessibility - 2 Queen Beds, Roll-in Shower, Nonsmoking

496 sqft • 2 Queen

  • Accessible bath/shower
  • Accessible room
  • Accessible toilet
  • Air conditioning
King Room - Disability Access Tub1/3

King Room - Disability Access Tub

496 sqft • 1 King

  • Accessible room
  • Air conditioning
  • Crib(s)
  • Desk
2 queen beds, nonsmoking1/4

2 queen beds, nonsmoking

496 sqft • 2 Queen

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.7
    Very Good

    Based on 677 reviews

    Location

    8.7

    Cleanliness

    9

    Staff

    9

    Overall Quality

    8.6

    Pros +

    • We loved the location. So close to the Downtown Aquarium, Minute Made Park, Bad Astronaut Brewing, and other great restaurants. The breakfast was clutch, and a great way to start the day. The pool was clean and great for my daughter.
    • Front desk host - really helpful and positive. Food/drink spot on good. Comfortable bed, and clean room. Will stay there again if in town.
    • Friendly staff. Location. Great breakfast. Easy parking, check in and check out.

    Cons -

    • The pool was super cold, but I am sure during the summer months it is perfect.
    • Wish bath/room had fan vent. Otherwise, very happy with everything.
    • Unfortunately on the first night we had to change rooms three times. Our last room change was at 1am due to the fact the front desk informed us that our current room would be getting window repair the next morning.
    Business Traveler (48)Solo Traveler (60)Traveling as Couple (126)Family with Young Children (142)Senior Traveler (1)Group Traveler (59)Total (797)
    10MikePosted on: 4-1-2024

    We loved the location. So close to the Downtown Aquarium, Minute Made Park, Bad Astronaut Brewing, and other great restaurants. The breakfast was clutch, and a great way to start the day. The pool was clean and great for my daughter.

    The pool was super cold, but I am sure during the summer months it is perfect.

    9RobertPosted on: 2-29-2024

    Front desk host - really helpful and positive. Food/drink spot on good. Comfortable bed, and clean room. Will stay there again if in town.

    10Verified Hotel GuestPosted on: 2-18-2024

    Friendly staff. Location. Great breakfast. Easy parking, check in and check out.

    10ScottPosted on: 1-9-2024

    Great location, like the parking security at night, very friendly staff. Room with large with fridge, microwave. Breakfast is good start of day!

    Wish bath/room had fan vent. Otherwise, very happy with everything.

    10CaraPosted on: 10-6-2023

    This hotel is tucked away in Midtown and is super affordable. The rooms are huge, the a/c is cold and the breakfast is good. Really terrific staff.

    Unfortunately on the first night we had to change rooms three times. Our last room change was at 1am due to the fact the front desk informed us that our current room would be getting window repair the next morning.

    10MichaelPosted on: 8-30-2023

    The location was close to the venue we had concert tickets to. The staff was amazing and exceeded our expectations. They were very kind and personable. We will be back at this hotel for our next trip to Houston!

    10Verified Hotel GuestPosted on: 7-26-2023

    Great staff from front desk to housekeeping. Very comfortable beds, and very convenient location.

    5Verified Hotel GuestPosted on: 4-11-2023

    Free parking

    Noisy... water/flush sound from adjacent bathrooms, walking steps noise etc. Same breakfast everyday

    6Verified Hotel GuestPosted on: 3-21-2023

    The location to where we need to be.

    Evening/night noise due to bar/club very near it. The staff said it was new. Lots of hall way noise/ the floor above had lots of noise- bowling ball? Very poor insulation.

    10Verified Hotel GuestPosted on: 3-2-2023

    The hot breakfast, nice modern lobby and the size of the jacuzzi.

    The size of the front parking is small.

    10Verified Hotel GuestPosted on: 9-8-2022

    Staff was great. Breakfast was goo.

    The mattress on the sofa bed need to be put in the trash full of urine stains. Somebody hair on the bathroom floor in the corners near tub and bathroom counter. Window curtains dirty.

    10Verified Hotel GuestPosted on: 7-3-2022

    Clean room, friendly staff, nice pool, appreciated that the parking and breakfast were included! Liked the security guard on the parking lot at night. The hotel was very accommodating and let me check out one hour later than scheduled. Nice experience!

    No! It was perfect for my needs.

    10MoniquePosted on: 8-31-2021

    Everything! The staff was friendly and professional. The breakfast had many choices and very well organized to prevent sanitation issues such as having everything wrapped separately and individually.

    10StevenPosted on: 4-5-2021

    Clean, comfortable, and great location. Free parking was nice as there are pay lots everywhere around the property.

    6JouPosted on: 10-31-2019

    Breakfast was awesome

    Front desk did not setup my wake up call, and there was no receipt at checkout nor under my door

    8AllenPosted on: 7-25-2019

    They pay attention to detail more than I expected. They were helpful. Everything was clean.

    Location isn't great. Parking it tight.

    10RandalPosted on: 8-6-2018

    Complimentary Breakfast, Complimentary Happy Hour, Complimentary Shuttle, Complimentary WiFi. Great experience!

    9GenePosted on: 7-29-2018

    Excellent staff. Staff at front desk friendly and helpful. the van driver super!!

    10Verified Hotel GuestPosted on: 8-1-2017

    The staff was great! While I was checking in I mentioned that I would be having dinner at the Aquarium and the representative gave me a coupon for a free appetizer. The room was comfortable and very spacious.

    8Verified Hotel GuestPosted on: 5-14-2017

    The shuttle bus drivers were excellent. Front desk lady very helpful. location close to Minute Maid Park.

    Found bugs under the bed. A dirty pair of socks under the dresser. The parking lot was limited to the front of the building with very limited parking while behind the hotel was a parking lot with no cars. Also the water pressure was lacking.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast

    Media & Technology

    • Free Internet Access

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible rooms through interior corridor available
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities
    • Microwave
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 6 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Best Western Plus Downtown Inn & Suites

    915 West Dallas St, Houston, TX

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