Scottish Inns & Suites IAH Airport-Beltway 8

It said they had coffee and breakfast and ice machine none was available and the tv did not work.

Bad

The TV remote didn't work and u couldn't control the tv manually. The owner tried twice but no results. He said he didn't have any other rooms to accommodate.

The staff was helpful.

There was no coffee as promised, and they only had diet Dr. Pepper for sale - no water. The most annoying thing was the TV. The remote didn't work unless you were sitting at the very edge of the bed right in front of the TV. I also didn't care for the front desk being secured behind glass. I guess the area isn't that safe.

Close to the airport

After the prepaid reservation with Booking.com, when arrived to the property they don't allow to check in beccause the property was "fully booked"

AC doesn't work tv don't work and no water in rooms and the price they give you on the internet isn't true they charge you more on arrival..

Owner was very rude about...

everything, room was dirty, linens dirty, bad smell in room, a/c was poor

The location

No working TV wifi was down bad service

The rooms were clean, spacious, comfortable and has all you need for a stay. This included a cooker, a fridge,a fridge freezer, microwave, intercom phone, airconditioner, dinnng area and work/dressing table. Dennys is just a block away and offers a good feeding menu

The free breakfast is a scam. U only get biscuit and tea/coffee. The room also choked with cigarette smell despite being a non smoking room.House keeping is also on request and you need to "hunt" round for the housekeeper to get new sheets and towels. Once u locate her, she is prompt and efficient to your request but be warned, she speaks no english. The location is great for the airport but terrible if u seek to explore Houston as downtown is a $50 uber ride each way. Cheaper to hire a car at the airport if staying for more than a night.A couple of bulbs were also out in the room.

Customer service was horrible

Customer service was horrible the short lady was rude and the older man was grumpy because I checked the bed to be sure it was no huh and the sheets was clean he got mad at me the room floor was dirty I wiped it with the towel because I wasted water on the floor I wiped it and it was dirty asf the shower walls was so dirty I got my own bleach and cleaned up it was horrible

Good

TV remote didn't work. Was able to watch on phone instead.

This was a good location and close to food and fuel. Enjoyed my stay.

Bad

Roaches nd door lock was broken

Nice and clean

Bad

Awful staff

Pleasant

Service

Good

Very poor

Very good

Exceptional