3.5-Star Hotel

Crowne Plaza Dallas Downtown by IHG

1015 Elm Street, Dallas, TX - United States
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Crowne Plaza Dallas Downtown by IHG
1/72
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$75
per night

3.5-Star Hotel

Crowne Plaza Dallas Downtown by IHG

1015 Elm Street, Dallas, TX - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
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Guest Rating

6.3

Pleasant

Based on 1977 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.1

Hotel Staff

7.3

Overall Quality

6.4

Show 50 Verified Reviews

About

Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Dallas Downtown by IHG, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Features & Amenities

Guest Rating

6.3

Pleasant

Based on 1977 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.1

Hotel Staff

7.3

Overall Quality

6.4

Pros +

  • The price.
  • The pool had a cool city view. And the workout room was clean and nice.
  • The location to the venue I was headed to was good

Cons -

  • No.
  • I was told at check in that I had breakfast included with my stay. I was there for two days and told I was not on the list for breakfast. I have stayed many times at the crown and always was on the list for the free breakfast. I'm disappointed..
  • We had no shower curtain in our room. Got stuck in the elevator for 10 minutes, Our keys stopped working, and parking and breakfast was a little overpriced.

Top Quotes:

"The location is really good. The club Thrive is right downstairs. "

"It was close to the convention center and it was very quiet."

"Staff was very helpful."

Business Traveler (413)

Solo Traveler (513)

Traveling as Couple (828)

Family with Young Children (479)

Family with Teens (56)

Senior Traveler (29)

Group Traveler (341)

9Sidney6/24/2025
The price.
No.
10Kellie6/23/2025
I was told at check in that I had breakfast included with my stay. I was there for two days and told I was not on the list for breakfast. I have stayed many times at the crown and always was on the list for the free breakfast. I'm disappointed..
3Samantha6/23/2025
The pool had a cool city view. And the workout room was clean and nice.
We had no shower curtain in our room. Got stuck in the elevator for 10 minutes, Our keys stopped working, and parking and breakfast was a little overpriced.
8Lauren5/26/2025
The location to the venue I was headed to was good
The air in my room had to be repaired and it left the carpet wet. the room wasn't super clean.

Room Options

1/5

1 King Junior Suite

sqft • 1 King

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

1/6

Premium Queen Room with Two Queen Beds and City View

325 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerCity view

Room Details and Photos

1/11

1 King 1 Double Premium

270 sqft • 2 King

Air conditioningClosetCoffee/tea machineComplimentary drinking water

Room Details and Photos

1/6

Double Room - Mobility Access with Roll-in Shower

325 sqft • 1 Queen

Accessible bath/showerAccessible roomAir conditioningAlarm clock

Room Details and Photos

1/5

1 King 1 Double Premium City View

270 sqft • 1 King and 1 Double

Air conditioningAlarm clockCity viewCloset

Room Details and Photos

1/5

Standard Room

325 sqft • 1 King or 2 Double

Air conditioningAlarm clockBath or ShowerCoffee/tea machine

Room Details and Photos

Location

Crowne Plaza Dallas Downtown by IHG

1015 Elm Street, Dallas, TX