
About
This Downtown Dallas Westin is 10 minutes’ walk from Dallas city center and less than 1.2 mi from American Airlines Center. Features include a restaurant, lobby bar, and a 32nd-level indoor pool. A 42-inch flat-screen cable TV, desk with an ergonomic chair, and music docking station are standard in every room alongside an en suite with free toiletries. Extras include a coffee machine with Starbucks Coffee. A fully equipped fitness studio is available at the Westin Dallas Downtown as well as a 24-hour front desk. A penthouse-level ballroom and a glass-enclosed pavilion are a few of the 20 on-site event venues. Akard Station DART subway line, which is 4 minutes’ walk away, can connect guests to Dallas/Fort Worth International Airport (19 mi). The Kay Bailey Hutchison Convention Center is 9 minutes’ walk away.
Guest Rating
Very Good
Cleanliness
Comfort
Location
Satisfaction
Room Options
Junior Suite, 1 Bedroom Suite, 1 King
722 sqft • 1 King
Room Details and Photos
Junior Suite, 1 Bedroom Suite, 2 Queen
722 sqft • 2 Queen
Room Details and Photos
The Westin Dallas Downtown - All Inclusive Reviews Rating
Very Good
Review summary
The hotel reviews highlight spacious, clean rooms with comfortable beds, and many guests appreciated the attentive and friendly staff. The location is frequently praised for its accessibility to downtown attractions, though some concerns about safety due to the local environment were mentioned. Overall, the hotel is characterized by its cleanliness, great customer service, and beautiful views, making it a favorable choice for visitors.
Cleanliness
Comfort
Location
Satisfaction
Marco
•Posted on: 11-17-2025
Rooms were excellent and very clean.
Even in one of the upper floors, rather noisy from outside. Not the hotels fault, just a busy area.
Julio
•Posted on: 9-26-2025
Great Location , Very clean
Nothing, everything was excellent
Sanaa
•Posted on: 8-31-2025
The location is good as far as restaurants and things to do but it feels unsafe due to the high population of unhoused people.
The bed wasn’t comfortable and breakfast is overly expensive. $22 for basic buffet
Grant
•Posted on: 10-11-2024
Good location
Pool wasn’t available , furniture in shared spaces tired.
Leonard
•Posted on: 1-12-2024
Breakfast was okay. Location was great.
The price for the room is over rated. I have stayed at better places for equal or less expense.
Nancy
•Posted on: 10-30-2023
The rooms were quiet, clean, and comfortable. The staff was exceptionally helpful and pleasant. It was an overall positive visit.
Directions from the parking garage to check in could have been more clear. It was easy to get lost upon arrival.
Patricia
•Posted on: 9-14-2023
Downtown location was great. Nice, well appointed rooms with comfortable beds.
Coffee shop on premises was not run well. No food, understaffed, I paid for sandwich, they didn’t have it so I had a pastry. No burritos, no refund etc. I didn’t fuss because there was a long line. We maybe should’ve tried the restaurant.
Maria T
•Posted on: 2-21-2023
It¿s clean and in a great location
Verified
•Posted on: 5-4-2022
It¿s a beautiful hotel with very friendly & helpful staff. They were very accommodating with my early arrival & Kate departure. The location is perfect to walk around downtown. If I come back to Dallas I¿ll stay here again. Nice gym & indoor pool.
Nothing I didn¿t like.
Verified
•Posted on: 3-22-2022
The hotel's location was great, rooms were clean and spacious. We were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool.
The hotel didn't seem to have enough luggage carts, so that made arrival and departure a little difficult. Front desk employee was not super helpful about getting adjoining rooms and I had the feeling it was because we'd booked a discount rate.
Showing 1-10 of 43 reviews
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note that WiFi is free for 1 device at the standard speed. Faster speeds are available for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email. In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
The Westin Dallas Downtown
1201 Main Street, Dallas, TX
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