La Quinta Inn & Suites by Wyndham Smyrna TN - Nashville

The room was comfy and clean with a hot shower.

The breakfast was a fight every morning. Most days it was out of food and the front desk lady was annoyed by the constant reminders.

Location

Beds very uncomfortable. Very hard. Dogs across the hall barked ALL night long.

First they give a room occupied, then the second room had dog food on floor and dog hair on bed. Staff give a room key to maintenance and they tried to get in room in middle of night

I loved the staff there. They're all kind and helpful.

Just the shower where we stayed at. The water was filling up in the tub when we showered.

The customer service was exceptional. We had an issue with the tv in the room and they switched us to a new room!

Location

I Was Bitten on my shoulder by a bed bug and also found more bed bugs still waiting on resolution for a refund from manager of the location

Really nothing.

The staff was unprofessional, they never came and cleaned room until after we checked out. There was no breakfast only cereal. One employee had to bring her baby to work in a stroller. I would never stay at that location ever again.

Breakfast

The walls need ¿more insulation ¿!! At 12:30 there were 3 people talking. 1 man 2 women next to us. Then by 3:30 all I could hear from 1 man and 1 woman was screaming, moaning and laughing up until 5:30! 5 hours of disturbance from these people. Walking

The room was really good, clean, child, and a fresh smell.

The TV was not working. I complained to the hotel staff, and they said we could not do anything, and to talk to a manager in the morning. I did not find a manager in the morning as they were busy with breakfast.

I love the option for a late checkout hassell free. Staff members are really helpful and understanding

Breakfast options were limited the last couple of stays

Location

The first room had live roaches in the bathroom and evidence of a roach infestation. Light bulbs missing and / or burned out. when we notified the desk clerk, they indicated that they did not have any spare bulbs, wall switches did not control anything.

Employee at front desk, employee in maintenance and employee in guest services were FANTASTIC.

Having to clean my room at check in( added IMMUNODEFICIENCY now to reservation to ensure clean room); had to remove previous-guests food from fridge and shavings from sink

Location

Dirty, sheets had big long black hairs everywhere. This is a very low quality hotel. They also gave me a handicap room, I do not like handicap rooms.

The staff and accommodations were very helpful and up to par with what I expected. Everything that was advertised was there and more. My family came to town for a wedding and would definitely stay at this establishment again for future trips.

There was some bathroom tile issues that I didn¿t care for and wish room service was more frequent but that¿s a personal preference. Everything else was excellent.

The beds were comfortable. There was a fridge and microwave and they were pretty clean.

Walls were pretty dirty. Dings, holes, and scrapes on the walls. In the hardwood areas/the bathroom the floors were sticky. Had to wear shoes the entire time. The shower pressure was awful. For $--- a night no thank you. Should have been $-- a night.

clean, convenient and friendly

Able to have our pet. And was in a quieter area.

No Breakfast until 0700.

Room and staff where great.

The continental breakfast was not very good.

at check out the lady at the desk asked for $20.00 more for a small bird (140 grams) I thought La Quinta pets stayed free. other LaQuinta we have stayed at did not charge for our bird.

Friendly and welcoming staff

Smelled of pet odor in elevator and common areas. Pet friendly hotel