The Lodges at the Great Smoky Mountains

I liked the location and the view. Issues that manager had no control over (batteries going dead in door)fixed right away and they gave us $25 for inconvenience.

No it was great.

great view down the mountains.

no DVD player like promised but very nice interior.

The price was wonderful!

There was a little dust on the doors, floor boards and air vents.

Rude and unprofessional

The property was very nice and clean. The room was beautiful and we enjoyed the balcony.

I didn’t like that, even though I repeatedly stated I was not interested in a tour or sitting through a presentation, I felt like I was not being heard.

This property was a beautiful home away from home for a week! We absolutely took advantage of having a full kitchen available to us and being able to do laundry was huge for a family of 5! Betsy was an amazing help! Couldn’t have asked for a better Spring Break trip!! My kids loved it!!

Spacious and clean.

Cold in the larger bedroom and the tile floor. But, it was a perfect sleeping temperature for us!

Such an awesome place to stay! Loved everything about the lodges! The views, the cleanliness, the staff! We will definitely be back!!

The steep hill to get to the property

It was very clean and easy to access

I didn’t like that it was a two bedroom but they didn’t offered one parking pass if it’s two room there should be a option to purchase a additional pass

The condo was very cozy and clean and in a great location!

At check in, we were directed to a someone who was a bit pushy about getting us signed up for a time share tour, even after we voiced that it wasn’t something we were interested in.

Very clean

The water would never get hot for a shower. We stayed on the bottom floor and the floors felt weak under your feet.

Quiet,cleanliness, spacious

very clean place, huge patio with a beautiful view of the hills, great amenities in the apartment.

location, clean, easy check in, the views!

It was definitely home away from home! Beautiful!

Having to clean the place when you pay a cleaning fee in the booking cost. Why charge a cleaning fee when they tell you to clean the place before you leave meaning dishes dispose of trash etc…

the location was awesome! the room itself was really nice!

we stayed in a bottom floor unit. we could hear every single move the people who stayed above us made all weekend long from the time they got up until they went to bed! what was supposed to be a rest and relaxation vacation turned into an aggravating one QUICKLY!

the only thing would be the location the view was great other than that our spring break was ruined.

once we got there and check in, they have no internet and I didn’t get the room it listed for me to get. the fireplace didn’t work. and the check was way to early especially since if you have a long drive. this place definitely wasn’t what it stated it was.

Beautiful views and easy access to town Nice lodge

The toilet paper holder was detached from the wall and left on the sink. There were several light bulbs missing throughout the lodge. One bulb was cracked and coming apart, and it was left in the light fixture. Also, I requested extra linens for a four day stay and was told no. If I wanted to, I could wash/dry what was already there.

conveniently located by everything Pigeon Forge has to offer

a notification regarding no WiFi would’ve been nice. It was needed due to my daughter needing it to finish College Exams and homework. We planned for this and had to drop her off at various coffee places for WiFi.

Easy entry. Very clean

Parking