2.5 Star Hotel
Music Road Resort Hotel and Inn
303 Henderson Chapel Road, Pigeon Forge, TN, United States View Map
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About
Music Road Resort consists of Music Road Resort Hotel and Music Road Resort Inn. Property: Beautiful Hotel and Inn with Convention Center nestled riverside in a quiet, but centralized spot in Pigeon Forge, TN. Guests have full access to the Hotel and Inn amenities during their stay. Spacious Accommodations: Rooms feature private balconies, air-conditioning, large bathrooms, hairdryers, coffee machines, mini refrigerators, microwave, free toiletries, showers, TVs, and closets. Suites include fireplaces, Jacuzzi’s, and spacious living areas. Exceptional Facilities: Guests enjoy two indoor heated swimming pools open 24/7/365, two seasonal outdoor water parks, two Game Rooms, a Fitness Center, a Business Center, and free WiFi and parking. Additional amenities include a hot tub at the Inn, elevators, and 24-hour front desk. Complimentary Breakfast: A complimentary breakfast is served daily. We serve real eggs with cream and butter, waffles, delicious cinnamon rolls, sausage and biscuits, and more! Prime Location: Located in Pigeon Forge, the hotel is 30 mi from McGhee Tyson Airport. Nearby attractions include Dollywood (4.5 mi), and The Titanic Museum (0.7 mi).
6,433 Reviews
- Cleanliness
- 9.0
- Staff
- 9.1
- Location
- 9.4
What Guests Say
- “Lovely setting along the river.”
- “Very nice.”
Top Amenities
- Swimming Pool
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Queen with Water Park View - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Superior King - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Deluxe Queen with River View - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Deluxe Queen - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Superior Queen with Fireplace - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Premier King with Mountain and Water Park View - Inn
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Superior Queen with Fireplace and River View - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Deluxe Queen - Inn
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Premier King with Fireplace, Jacuzzi, Sleeper Sofa - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Superior King with Mountain and Water Park View - Inn
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Premier King with Fireplace, Jacuzzi, Sleeper Sofa, and Riverside View - Hotel
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
1/4Deluxe Queen with Mountain and Water Park View - Inn
- Accessible by lift
- Air conditioning
- Bath or Shower
- Carpeting
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What Guests Loved
Based on 6,433 reviews
Pros +
- Breakfast and housekeeping staff were excellent. Pool was extremely clean and wonderful.
- Location, great breakfast included plus free parking, and the kids enjoyed the lazy river and water slide.
- The pool was a hit with the kids. The outside pool stayed open late but I would have liked for it to open earlier than 9:00 a.m. breakfast was great.
Cons -
- No it was great!
- We got a standard double queen. the bathroom was nice. The fridge was very small and was more like a wine fridge it did not get very cold and no freezer. No rugs under the beds and beds not attached to headboard so they slid around. Need better pillows.
- They canceled my booking without notifying me…Got there no. Booking.even though it was paid for …took about 20Minutes and they got it fixed .
Breakfast and housekeeping staff were excellent. Pool was extremely clean and wonderful.
Location, great breakfast included plus free parking, and the kids enjoyed the lazy river and water slide.
No it was great!
The pool was a hit with the kids. The outside pool stayed open late but I would have liked for it to open earlier than 9:00 a.m. breakfast was great.
We got a standard double queen. the bathroom was nice. The fridge was very small and was more like a wine fridge it did not get very cold and no freezer. No rugs under the beds and beds not attached to headboard so they slid around. Need better pillows.
Location
Breakfast
Close to the strip and it was clean !!!
They canceled my booking without notifying me…Got there no. Booking.even though it was paid for …took about 20Minutes and they got it fixed .
the room was very clean and the bed was comfortable. Great Location and good breakfast. The price was also decent.
Really nothing. Maybe more bathroom amenities. That was very slim. The staff was okay some were not attentive at front desk when people were shopping in the gift shop no one was there to assist.
Room was very clean. Hotel was very clean and had a full breakfast. Location is great.
The location was great, staff were super nice, & the breakfast was I think the best hotel breakfast I’ve ever had. Will definitely be back!
this was our 3rd year coming to Music Rd. Love the Breakfast , the rocking chairs on the balcony of the room and the patio. its so peaceful. Its like being in a cabin without climbing to the top of a mountain.
My family loved the pool and the location was great.
Wish there was fruit offered at breakfast or had more cereal options.
The breakfast was good and the patio was the best part. We loved sitting by the river and enjoying the peace.
When we were booking we thought we were getting a room with a balcony facing the river. When we checked in we found of that we were facing the parking lot. We asked to switch but because we booked through a third party it couldn’t be changed. It worked out fine but we were very disappointed.
We have stayed here many times and have always loved it, however this time the check in staff was very rude except for Alice she is always professional and sweet. We stayed in 628 and had a great view of the pool. The room was a good size but the beds were horrible as were the pillows. You can feel the springs when your laying down. Breakfast was awful with warm OJ and wet runny processed eggs and processed sausage. The best thing was the pool resort area, but it would be great to have the walkover to the lazy river out? It is harder for older people to get over it who want to go to the lazy river. My grandsons loved the pools. This is the first time I am giving a bad review. I love this place but it needs some work.
Terrible Beds and Pillows, processed eggs and sausage, warm OJ, Walkover to get to the lazy river, rude staff except for Alice.
The pool was wonderful and the hours of operation were wonderful
The Elevators were very slow and one was not working for a while
The staff was great and friendly!! Very clean rooms.
I love your facility but I have to say the breakfast was horrible!! Fake meat, fake eggs, fake juice and fake milk. The coffee was good. Lol. Sorry
The outside pool was great, loved the music playing.
The arcade needs updating, needs to be better kept up. Some games were broken and balls missing from pool table. The breakfast needs variety. The same breakfast options everyday got a bit old when staying for a week. Maybe have bacon one day instead of sausage, grits one day instead of oatmeal. Omelets, bread for toast, muffins. Waffles need toppers like sprinkles, chocolate chips, and a fruit option for kids. Indoor pool area needs better ventilation and air-conditioning. The TV’s need to be smart TV’s so that you can sign into your streaming services, especially for kids. Fans installed under the covered sitting area at the pool. More luggage carriers, there was never one available!
Pool
Breakfast was the same every day and not good at allRoom was dirty,we found very old pizza slice in the closet in the bathroom.Floor was dirty and sticky.Very loud people in our floor at 1 am
Location was great, updated room
Breakfast could be little better
Good location and near a lot of restaurants and attractions.
The breakfast was the exact same thing 4 days in a row. No bread for toast, no fruit. Scrambled eggs, biscuits and gravy, same sausage patty’s, and long line at waffle machine every day, no deviation for 4 days.
Breakfast was good location excellent
For a hotel with a name like music Road there was no instruments to play music like a guitar sitting in the lobby or a piano. I think that would be a great addition to the wonderful furniture. Also, they new patio furniture have rough patches
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Fence around pool
- Indoor pool
- Outdoor pool
- Rooftop pool
Fitness & Spa
- Fitness Center
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 0 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The resort consist of the Inn, Hotel, and a convention center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
303 Henderson Chapel Road, Pigeon Forge, TN
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