Moxy Nashville Vanderbilt Area

Staff was amazing!!

Our room had a wet floor. Was told it was condensation that was also said by another patron but come to find out on last night not the case. We had puddles. They did switch our room this last night.

Staff was very helpful

Location requires a parking deck which is not designed for trucks or SUVs. Also everything requires a key card, based on location and protocol. Room reminded me of a dorm room. Shower water inconsistent, beds low to floor. Not recommended if over 60.

Pretty theme

The bed was awful, it was like sleeping on a rock. I did not know in advance I would pay $60 for parking. The hotel was difficult to get to.

Was clean and fun, had drinks at the bar before going out. What a lovely night!

Check out

Checking in at the bar, dark atmosphere, extremely dark hallways, no closets in room¿only pegs on the wall¿.etc. It was an experience to staying in Hitler¿s bunker. Simply stated¿ NEVER AGAIN.

The rooms are super small with no furniture or privacy of any sort. No mini fridge or microwave. There was a window in the shower that you could see through to the bed. All of the ice buckets you get taste like their "signature" smell in the lobby.

Staff were welcoming. Location.

Hotel needs a deep clean. Carpet stains in multiple places and oder was not fresh.

Kitschy and fun but also comfortable, clean and located near many attractions. We have a 5 year old and she enjoyed playing games in the lobby and it was quiet enough in our room that we all slept well too!

The ladies at the front desk were helpful and nice! The signature drink was super sweet but good.

The room was very noisy with a dorm room atmosphere. Walls were paper-thin and I could hear everything happening down the halls. Upon leaving I noticed some of the noise may have been from the construction crew. I checked out right after I checked in.

the uniqueness of the hotel, very stovepipe/industrial looking, different environment and feeling from all other hotels I've stayed at. good for millennials or those WITHOUT kids

parking is $30/day that restarts at midnight, stayed 6pm-9am was charged $60; Doors are very heavy to open/move for those with disability. WHOLE FLOOR/Room A/C only went to 70* yet 74* in room all night, Have to go to the bar for anything needed in room

Location was great.

Not what I expected at all. Lots of random charges to my card resulting in about $400 which was later refunded but disturbing. The rooms don’t have refrigerators or microwaves. Very small in size. No air conditioner unit.

Great location & staff

Not really

Location , staff, and environment

My room had no heat.

Location, games in lobby

Couch in 501 was filthy, mattresses uncomfortable, weird room setup, remotes did not work for tv in one room, no lamp in bedroom, one outlet did not work

dismal

I left 2 credit cards in my room (there was no safe) and later got fraudulent charges on both of them.

The location was okay, restaurants in the area were okay.

Need coffee maker and refrigerator and microwave in room.

We had a great time at the Moxy! We loved the location and the bar and the DJ in the lobby. However, the parking garage was infuriating. Multiple people, multiple different time we could not exit the garage- with our room card or paying with the ticket. It was frustrating to have to reenter the lobby multiple times just to get our car out of the garage and then to pay $30 for self parking on top of that.. It was so frustrating we likely wont stay again just because the garage is such a hassle

Clean area for my daughter and her boyfriend

Check in. It was a male that gave my daughter major attitude. I booked the room a week out and called the Moxy to let them know that I WAS PAYING for the room and that my daughter would be checking in on Wednesday the 26th and they let me know that they had added that to the reservation. When she checked in the check in clerk did not have that information and wanted my drivers license to check in. I was not there - because I had already called the hotel and let them know she would check in not me. They also put the room on her credit card after I specifically told the clerk I called the week before not to too that. She got very stressed because of the attitude of this male clerk. It was approximately 3:00 on Wednesday November 26th. He made a very snarky comment that he would give her some "grace" since I was not there to present my license to check in. Her name is Grace Brown. It was rude and inappropriate. I would welcome someone calling me from the hotel to discuss this arrogant clerk that checked my daughter and my fiance in last Wednesday. It gave them a bad impression right at the start. We spent some time at the bar that evening around 5:00 and the service was fine by the female working the front desk at that time. Had the male been there I would have spoken directly to him about his disrespect of my daughter at check in. Completely inappropriate. 615.887.3325 Jason Brown

Clean area for my daughter and her boyfriend

Check in. It was a male that gave my daughter major attitude. I booked the room a week out and called the Moxy to let them know that I WAS PAYING for the room and that my daughter would be checking in on Wednesday the 26th and they let me know that they had added that to the reservation. When she checked in the check in clerk did not have that information and wanted my drivers license to check in. I was not there - because I had already called the hotel and let them know she would check in not me. They also put the room on her credit card after I specifically told the clerk I called the week before not to too that. She got very stressed because of the attitude of this male clerk. It was approximately 3:00 on Wednesday November 26th. He made a very snarky comment that he would give her some "grace" since I was not there to present my license to check in. Her name is Grace Brown. It was rude and inappropriate. I would welcome someone calling me from the hotel to discuss this arrogant clerk that checked my daughter and my fiance in last Wednesday. It gave them a bad impression right at the start. We spent some time at the bar that evening around 5:00 and the service was fine by the female working the front desk at that time. Had the male been there I would have spoken directly to him about his disrespect of my daughter at check in. Completely inappropriate. 615.887.3325 Jason Brown

Be honest not much st all

I requested to to change the dates we was there and was all accepted. The lady behind the counter said we cancelled your stay as you didn’t show up. When the lady behind the counter was the one I messaged! Here manager come out and sorted it but they wasn’t the easiest to deal with. They thought I was lying when it proved black and white in the messages what was said. The manager done something about it and apologised. Sometimes sorry ain’t enough when your staff are rude. You mess my booking up. Blame me. Wouldn’t waste a pound in there.