2.5 Star Hotel

Holiday Inn Express & Suites Memphis East by IHG

1236 Primacy Parkway, Memphis, TN - United States
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Holiday Inn Express & Suites Memphis East by IHG
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About

Located in the East Memphis district in Memphis, Holiday Inn Express & Suites Memphis East by IHG offers 2-star rooms with free WiFi. The property is around 10 miles from Stax Museum of American Soul Music, 11 miles from Brown Park and 12 miles from AutoZone Park. FedExForum is 12 miles from the hotel and Orpheum Theater is 12 miles away. At the hotel, every room has a closet. All guest rooms at Holiday Inn Express & Suites Memphis East by IHG include air conditioning and a desk. A buffet breakfast is available at the accommodation. Free private parking and a business center are available, as well as a 24-hour front desk. Fire Museum of Memphis is 12 miles from Holiday Inn Express & Suites Memphis East by IHG, while Memphis Rock ‘n’ Soul Museum is 12 miles away. Memphis International Airport is 8.1 miles from the property.

Guest Rating

6.3

Pleasant

Based on 883 reviews

Location Of Hotel

7.3

Hotel Cleanliness

6

Hotel Staff

6.9

Overall Quality

5.2
Show 50 Verified Reviews

Room Options

1/4

1 King Standard Tub

sqft • 1 King

Air conditioningBath or ShowerCarpetingCloset

Room Details and Photos

1/5

2 Queen Standard Mobility Accessible Tub

sqft • 2 Queen

Accessible roomAir conditioningBath or ShowerCarpeting

Room Details and Photos

1/5

One-Bedroom King Suite with Sofa Bed - Communications Accessible

sqft • 1 King and 1 Sofabed

Accessible roomAir conditioningBath or ShowerCarpeting

Room Details and Photos

1/3

Standard Room

sqft • 1 Single

Air conditioningBath or ShowerCarpetingCloset

Room Details and Photos

1/3

Standard Room

sqft

Air conditioningBath or ShowerCarpetingCloset

Room Details and Photos

Guest Rating

6.3

Pleasant

Based on 883 reviews

Location Of Hotel

7.3

Hotel Cleanliness

6

Hotel Staff

6.9

Overall Quality

5.2

Pros +

  • It was in a safe neighborhood.
  • Nothing
  • The location, and the breakfast

Cons -

  • Everything was broken, starting with the front door. The whole property was run down to the point of falling apart. The room was passable, but still had dirty spots. The next morning, we flipped the covers back up and a roach crawled out.
  • 1. The carpet in the room looked like someone puked all over. 2. The doors in the room were broken 3. The air conditioner in the room did not work. 4. The beds were nasty. 5. No phone in the room
  • The smell inside was awful, the carpet was dirty, the elevator out of service we have to go on the stairs up/down to the 6 floor, the carpet on the stairs was super dirty and stinks. No swimming pool, broken window on our SUV.

Top Quotes:

"Wonderful breakfast."

"Excellent hotel for our college visit."

"Loved the mounted flat-screen TV."

Business Traveler (159)

Solo Traveler (295)

Traveling as Couple (438)

Family with Young Children (531)

Family with Teens (1)

Senior Traveler (11)

Group Traveler (108)

Total (1375)

1.0

Paul

Posted on: 7-15-2024

It was in a safe neighborhood.

Everything was broken, starting with the front door. The whole property was run down to the point of falling apart. The room was passable, but still had dirty spots. The next morning, we flipped the covers back up and a roach crawled out.

1.0

Alwin

Posted on: 5-28-2024

Nothing

1. The carpet in the room looked like someone puked all over. 2. The doors in the room were broken 3. The air conditioner in the room did not work. 4. The beds were nasty. 5. No phone in the room

2.0

Martha Lucia

Posted on: 4-22-2024

The location, and the breakfast

The smell inside was awful, the carpet was dirty, the elevator out of service we have to go on the stairs up/down to the 6 floor, the carpet on the stairs was super dirty and stinks. No swimming pool, broken window on our SUV.

2.0

Kerry

Posted on: 4-12-2024

The room that I stayed in, the door dead bolt was broken and the bolt itself was on the shelf in the closet. The Elevator by the front desk was down and I was on the 4th floor. The air conditioner/heater in the room was inop. My room was 405.

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Non-smoking property
Wheelchair accessible

Top Hotel Destinations

$144
per night