3 Star Hotel

Cumberland House Knoxville, Tapestry Collection by Hilton

1109 White Avenue, Knoxville, TN - United States
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Cumberland House Knoxville, Tapestry Collection by Hilton
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About

Located just 0.7 mi from the Neyland Stadium on the campus of the University of Tennessee, where the Vols play, this Knoxville hotel features an on-site restaurant and a 24-hour business center. Rooms provide free WiFi access is available. A coffee machine comes standard in each room at Cumberland House Knoxville, Tapestry Collection by Hilton. Select rooms also feature a microwave, refrigerator, or kitchenette. Every room includes a flat-screen cable TV with pay-per-view channels. Private bathrooms are complete with towels and free toiletries. Guests can work up a sweat using the on-site fitness center. A 24-hour reception and daily maid service are offered for added guest convenience. Tussie Mussie is open for breakfast lunch and dinner. It offers contemporary cuisine in a casual atmosphere. McGhee Tyson Airport is 17 minutes’ drive from this hotel. Guests will be just 2133 feet from Knoxville city center and 10 minutes’ drive from Knoxville Zoological Gardens. World's Fair Park is less than a km away from the hotel. Market Square is 1.1 mi way from the property, while Tennessee Theater is 0.7 mi away.

Guest Rating

8.8

Very Good

Based on 490 reviews

Facilities

9.7

Cleanliness

9.5

Comfort

8.9

Location

8.4

Satisfaction

10
Show 136 Verified Reviews

Room Options

1/6

Deluxe King Room

313 sqft • 1 King

Air conditioningAlarm clockCoffee/tea machineCrib(s)

Room Details and Photos

1/5

2 Queen Beds Mobility Accessible With Bathtub

345 sqft • 2 Queen

Accessible roomAir conditioningAlarm clockBalcony

Room Details and Photos

1/5

1 King Bed 1 Bedroom Balcony Suite

474 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBalconyBlackout curtains

Room Details and Photos

Cumberland House Knoxville, Tapestry Collection by Hilton - All Inclusive Reviews Rating

8.8

Very Good

Based on 490 reviews

Review summary

The hotel received high praise for its friendly and efficient front desk staff, along with clean, spacious rooms featuring comfortable beds and linens. Guests appreciated the excellent location, which facilitated easy access to local attractions, and noted the hotel's modern feel and good facilities. While some mentioned concerns regarding the valet parking options, overall feedback highlighted a positive experience, with many expressing a desire to return.

Facilities

9.7

Cleanliness

9.5

Comfort

8.9

Location

8.4

Satisfaction

10
All Reviews
Staff9.5/10
Facilities9.7/10
Cleanliness9.5/10
Comfort8.9/10
Location8.4/10
Parking7.6/10
Check-in7.6/10
Satisfaction10/10
8.0

Amanda

Posted on: 12-3-2025

The property was so close to Neyland Stadium, which is why we chose to stay at that location!! It was very clean. Front desk receptionist was kind and check in was quick and easy.

The price for one day stay was astronomical due to The University of Tennessee home game that weekend. Although most hotel locations were priced high, this was the most reasonable and closest available to Neyland Stadium.

8.0

Lisa

Posted on: 10-18-2025

Perfect location for visiting our son at UTK! The property is convenient to both campus and downtown. The rooms are large and clean, and the bed was very comfortable. It was quiet even though there was a full house due to home football game. Fitness center was good.

Valet parking, but that is the norm for Knoxville. The restaurant food was not great, but it was game day and they were extremely busy.

4.0

Ross

Posted on: 10-6-2025

Location was great.

$43 valet parking with no self parking option.

9.0

Arthur

Posted on: 9-4-2025

All staff VERY accommodating and friendly. Valet parking easy and user friendly with the app; location is perfect for university or downtown access;

didn't have breakfast either day and only dessert and a drink in bar one night. Drink great but dessert (apple crumble?) so so as made with canned sliced apples in syrupy sauce with crunchies added on top. Ate ice cream and left most of 'apple crunch'.Also, sectional sofa and other furniture in the king suite I had was disproportionate to the room size. You could barely walk through 'living area' after opening door to get to bedroom/bathroom and oversized furniture created obstacle course. Rolling suitcase wouldn't get through without turning sideways.

10.0

Kevin

Posted on: 8-24-2025

As soon as we pulled in, we were greeted by valet services. The young men were courteous, and professional. The front desk staff was super nice and helpful with check-in. Our room was neat, tidy and very clean. We only stayed one night for a volleyball tournament at the sunsphere which was a very short easy walk to get to. Perfect location. Located within walking distance to a large variety of restaurants as well. We will definitely stay here again.

The only thing we didn't like but wasn't a real problem, was the bathroom door was a clear corrugated looking glass that you could almost see through. For a couple not a big deal, but with kids, a little more privacy in the restroom would be good. But we managed.

9.0

Bernice

Posted on: 7-18-2025

Fantastic location, great modern feel, great facilities & room

8.0

Toni

Posted on: 2-10-2025

Clean. Excellent location. Staff was amazing!

9.0

Alan

Posted on: 11-24-2024

Excellent Location..Clean and Comfortable..

Valet Parking is unnecessary..You can easily self park in the car park under the Hotel..

10.0

Sabrina

Posted on: 11-6-2024

Great location. We were able to walk to campus and other places nearby.

Valet parking is the only option on the property and costs $35. It is come-and-go without extra charge so at least there’s that, or street parking.

9.0

Travis

Posted on: 7-16-2024

Very clean and great location

Valet parking only ($35/night). I opted to park in the adjacent UT commuter parking garage and had no issue. Not sure if this is always an option though as we were there on a weekend during the summer with no big events on campus.

Showing 1-10 of 27 reviews

Top Amenities:

Free Internet AccessRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Kid-friendly dining
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

location

Cumberland House Knoxville, Tapestry Collection by Hilton

1109 White Avenue, Knoxville, TN

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$254
per night