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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
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Show 85 Verified Reviews
Attractively set in the West Knoxville district of Knoxville, Extended Stay America Suites - Knoxville - West Hills is located 7.4 miles from University of Tennessee, 8 miles from University of Tennessee Neyland Stadium and 8.1 miles from Knoxville Convention Center. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The hotel has family rooms. The rooms at the hotel come with a flat-screen TV with cable channels, a kitchen and a dining area. All rooms will provide guests with a fridge. Extended Stay America Suites - Knoxville - West Hills can conveniently provide information at the reception to help guests to get around the area. Frank H. McClung Museum is 8.2 miles from the accommodation, while Market Square is 8.4 miles from the property. McGhee Tyson Airport is 15 miles away.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Half way point between New Orleans
- Friendly and kind staff
- The staff was very helpful
Cons -
- The bath tub was filthy. I didn't notice until I got in the shower and look on the inside of the tub, black dirt and no elevator you had to walk up 7 to 8 steps. I was unable to take my suitcases inside and struggled up the steps as a senior citizen.
- The smell of the room was unbearable, had to leave a day early
- Shower was awful, would not drain and the curtain was falling off. Crumbs in the bed.
Top Quotes:
"Location, great dining and shopping within minutes, even walking."
"Great value for the price."
Business Traveler (62)
Solo Traveler (110)
Traveling as Couple (117)
Family with Young Children (44)
Family with Teens (12)
Senior Traveler (12)
Group Traveler (11)
Room Options
Deluxe Queen Non-Smoking
291 sqft • 1 Queen
Room Details and Photos
Deluxe Studio with 1 Queen Bed - Non-Smoking
300 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Suite King Non-Smoking
291 sqft • 1 King
Room Details and Photos
Location
Extended Stay America Suites - Knoxville - West Hills
1700 Winston Rd., Knoxville, TN
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