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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 50 Verified Reviews
About
Featuring 2-star accommodations, Quality Inn Merchants Drive is located in Knoxville, 5.1 miles from Knoxville Convention Center and 5.4 miles from Market Square. The property is around 5.5 miles from East Tennessee History Center, 5.7 miles from University of Tennessee Neyland Stadium and 6 miles from Frank H. McClung Museum. The inn features an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property. University of Tennessee is 6.6 miles from the inn, while Knoxville Zoological Gardens is 8.3 miles away. McGhee Tyson Airport is 16 miles from the property.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 150.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Costumer service
- I didn't
- The guy who checked me in
Cons -
- Dirty
- The shower curtain rod was falling off the wall. The shower curtain had mildew. The toilet was leaking. The shower knob was plastic. That shows the owner doesn't plan to invest much in the property. I don't plan to stay at this hotel again.
- Yes they said my pet was ok but then charged me and didn't provide room service for my 2 night stay
Top Quotes:
"My stay was a good experience, especially with the friendly staff. "
"A great place for a great price."
"Breakfast selection was excellent."
Business Traveler (30)
Solo Traveler (52)
Traveling as Couple (108)
Family with Young Children (101)
Family with Teens (2)
Senior Traveler (6)
Group Traveler (18)
Total (248)
Room Options
King Room - Non-Smoking
334 sqft • 1 King
Room Details and Photos
Double with 2 Double Beds - Smoking
302 sqft • 2 Double
Room Details and Photos
1 Queen Bed, No Smoking, Accessible Room
270 sqft • 1 Queen
Room Details and Photos
Location
Quality Inn Merchants Drive
117 Cedar Lane, Knoxville, TN
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- Quality Inn Merchants Drive