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Guest Rating
Good
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Show 80 Verified Reviews
Offering stunning views of the Smoky Mountains (5.6 mi), this lodge-inspired Gatlinburg resort features a full-service spa and villas with a kitchenette. Features include a pool, game room, and mini golf. A cable TV, dining area, and living area are standard in every Westgate Smoky Mountain Resort villa. Some villas have a fully equipped kitchen and a private balcony or patio. A lazy river, hot tub, and souvenir and sundries shop are on site. Wild Bear Falls Water Park is available to guests for an additional charge. On-site dining includes Westgate Smokehouse Grill (breakfast and dinner) and Mason Jar Lounge (cocktails and dinner). Marketplace offers groceries, snacks, and prepackaged meals available 24 hours. Ober Gatlinburg theme park is 5.8 mi from the resort, while Central Gatlinburg is 3.4 mi away. Guests will also be 15 minutes' drive from Gatlinburg Sky Life.
Check-in:
After 16:00
Check-out:
Before 10:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note a maximum of 1 pet is permitted. Only dogs 60 pounds or less can be accommodated. Charges are applicable for each pet. Contact hotel for details. he resort fee of $9.99 + tax includes the following: - Wi-Fi access - Local telephone calls - Fitness center access - Use of en suite safes - Boarding pass printing
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The staff was kind
- Beautiful views around the resort.
- The room was great....everything was updated and new, very clean and spacious. Lots of amenities and friendly employees (although seemed to be understaffed). I really liked that we could have dinner at the bar and that we could bring our dog.
Cons -
- The room had only one small window. Suffocating and dark. Had to pay extra to use the water park. This was not disclosed when we booked.
- We were expecting it to be more. Only 1 restaurant, the water park was extra, and only had younger kids things to do. Our room was nice, but there was no view from it. The people staying next to us were smoking pot, the smell was so strong in our room.
- There was not sufficient parking in front of our building. We found parking on a level below, but there were no signs to tell us where to park. The market opened at 9am, so there was nowhere to get coffee or food prior to that time (which seemed late
Top Quotes:
"Can't wait to go back."
"Old-time feel with modern facilities."
"Beautiful and felt like home."
Business Traveler (10)
Solo Traveler (8)
Traveling as Couple (307)
Family with Young Children (332)
Family with Teens (108)
Senior Traveler (131)
Group Traveler (28)
Room Options
One Bedroom Villa
33 sqft • 1 Sofabed
Room Details and Photos
One Bedroom Deluxe Two Double Beds Villa
871 sqft • 2 Double and 1 Sofabed
Room Details and Photos
Deluxe Villa King
33 sqft • 1 King
Room Details and Photos
Two Bedroom Villa
1230 sqft • 1 King and 1 Queen and 2 Sofabed
Room Details and Photos
One Bedroom Villa
547 sqft • 1 King and 1 Sofabed
Room Details and Photos
Deluxe Villa Double Bed
33 sqft • 1 Double
Room Details and Photos
Studio Villa
313 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Two Bedroom Villa
33 sqft • 2 Sofabed
Room Details and Photos
Location
Westgate Smoky Mountain Resort & Waterpark
915 Westgate Resorts Road, Gatlinburg, TN
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