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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 83 Verified Reviews
Adjacent to Great Smoky Mountains National Park and 1.1 mi from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool. A microwave, small refrigerator, and cable TV as well as a private bathroom are provided in every simply appointed room. Extras include toiletries, towels, and linens. A 24-hour reception and vending machine for snacks and drinks are on site. Free parking is also provided by SureStay Plus Hotel by Best Western Gatlinburg. Great Smoky Mountains National Park is 1312 ft from the hotel, while Ober Gatlinburg Amusement Park tram elevator is 9 minutes' walk away. Guests can visit Cataract Falls, which is 6 minutes' drive by car or 45 minutes' walk along the Gatlinburg Trail.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform SureStay Plus Hotel by Best Western Gatlinburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool #1: Closed from Mon, Oct 21, 2024 until Sat, May 24, 2025
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- This hotel is always a pleasure
- Location
- The balcony. Room good size
Cons -
- Very dirty. Sign in elevator asking Hispanics to clean after them.
- No
- There wasn?t a fridge or microwave in the room.
Business Traveler (36)
Solo Traveler (71)
Traveling as Couple (667)
Family with Young Children (916)
Family with Teens (36)
Senior Traveler (82)
Group Traveler (138)
Room Options
sqft
Room Details and Photos
Queen Suite with Balcony
251 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Queen Room with Two Queen Beds with Balcony
200 sqft • 2 Queen
Room Details and Photos
King Suite with Sofa Bed - Disability Access
251 sqft • 1 King
Room Details and Photos
Location
SureStay Plus Hotel by Best Western Gatlinburg
218 Ski Mountain Road, Gatlinburg, TN
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