TownePlace Suites by Marriott Cleveland

Refrigerator and stove top in the room. Breakfast was excellent!

The front of our bathroom vanity just fell off by itself. Obviously it had been broken before.

This hotel was very clean and enforced the ?quiet hours? between 10:00pm-6:00am. The staff were all friendly and polite.

Pool not working Shower curtain fell down and had hard time getting it back up. Next day looked like it had been fixed.

The room was clean but very small and stuffy. Breakfast was decent but choices were limited.

Check in was not friendly and accommodations were worn and outdated. The room was stuffy and uncomfortable. Did not meet the rating we saw online.

The hotel was very clean! The manager was polite and very helpful. After checking in, he called to verify our room met our expectations! I highly recommend this hotel!!

Everything was great, the room was just the right size, bathroom was huge, comfortable seating just Great!

Very clean! Staff was great! Breakfast was really good.

Mattress dipped in the middle badly and needs replacing. Otherwise, everything was perfect!

Great location, room had everything we needed and the staff was very friendly and helpful.

Lovely place to stay. Still smelled new. Comfortable bed, nice fitness facilities and Netflix and Hulu were available. We really felt at home.

Everyone was very nice, helpful and professional.

Yes, I paid for a double queen size bed and got a King.

The room was spacious and clean.

It was beautiful and very clean.

The rooms we¿re very clean! Staff was very professional and polite.

Location

I loved the shower the most waterfall type

Really nice hotel in a convenient location. Highly recommend!!

Everything was great!

Convenience.

I can't think of anything.

Everything was great very nice!

Very clean room with lots of room and amenities. Excellent breakfast as well.

The gym and pool were nice. The grill and seating area were also nice.Ariah at the front desk was very friendly and accommodating. The breakfast was a plus.

The elevators need attention as they do not operate properly and could potentially be a guge hazardin an emergencysituation. We used the stairs. There was German cock roaches in our first room. They moved us to another room, which smelled like arm pits that hadn't ever met deodorant. There was mold all around the shower on the rotten baseboard from a very poor design of the shower glass. The bathroom sink leaked onto the floor. When I went to the front desk with my kids to extend our stay for one night due to the wedding we were attending, ending so late, the they/them guy at the front desk was very stand offish and rude and rolled his/her eyes at my son. The next day, when I was in the gym, he came in and pretended to go to a closet for something and made me feel very uncomfortable with his stares. Everyone else acted in a professional manner as expected in a hospitality environment.