Hampton Inn Spartanburg-North I-85

Staff were all very friendly and helpful

The hotel is starting renovations which made it at times noisy and not as easy to access

Checking in was a breeze & staff was nice!

Musty odor in the halls & room. Check out day which was not til 12, housekeeping came 3x. twice to see if I was still there @1030 & 11. 3rd time @ 1130 they just came in w/out waiting 4 me to answer w/2 workmen to measure the bathtub. Keep door latch on.

Room fairly quiet.

Room had a musty smell on arrival which disappeared after running air conditioning for 1+ hour. Fitness room, main piece of exercise equipment in bad shape and missing parts. Breakfast no lactose free milk alternative, lacking healthy options.

Very convenient to the interstate. Super friendly staff. Clean room and comfy bed! Dog friendly!

Our room was comfortable.

A room was 63° when we came in which was too cold for us. The room was located at the end of the hall and across from the stairwell which was noisy.

The hotel was clean and snarled great. The room smelled great. I was impressed until I went into the bathroom and since if the towels had something on them that could have been anything- looked like dried blood to me. The manager took care of it.

The manager told me I could check out at 1 instead of 12 and there was one Hispanic lady that came into my room 3x before 12p and I asked what the problem was she laughed. Then knocked at 12:04p because she didn't have her walkie talkie to know 1p I'd go

It suited my location. The price was OK for the level of the room, compared to cheaper brands like Red Roof Inn, etc.

Front desk staff does not seem interested or invested in the customer experience. Lackluster responses to several inquiries and suggestions.

Nothing nothing at all i reported yhem to Better Business Bureo.

Staff were rude dressed sloutchy nasty looking.

I was told that my room was only be cleaned upon request I went 1 day of my room would not be clean until I asked why my room was not cleaned, there some bugs in my bathroom 2 for 2 night they did compensate me for 1 night, I love Hampton Inn not now

I just hope the next person stay in room 315 they really clean so it do t happens to the next person

The room was very clean. You could smell the bleach, which I love! The breakfast was good, everything was clean, the coffee good.

The cleanliness. With worries about Covid and other viruses, it was great to see the additional steps taken to ensure safety. The doors had a sticker showing that the room had been cleaned, with notes about cleaning and the remote was wrapped in plastic

Nothing to mention.

Location was close to the interstate easy to get into

The room was very old needed to be updated and it was not clean there was stains on the bedspread

When we asked for clean towels we were informed we could pick them up at the front desk. When my wife picked them towels up she was given a plastic bag snaked to put our old towels in there and put them in the hall.

Location

The bathroom in our room was marginally cleaned. There was human waste on the outside, bottom of the toilet.....didn't notice it until we were unpacked.

The staff was amazingly friendly!

The room had some cleanliness issues, the bed was extremely uncomfortable, to the point that my husband & I are having to see a chiropractor every other day & barely slept our entire stay. The sheets looked stained & the duvet cover seemed to have mold.

Very clean and comfortable. The hot breakfast variety was great and the staff were very friendly and professional.

Location, and cleanliness.

This hotel charges a $200 reservation fee hold on your card, if you live within 50 miles of their hotel. THIS IS PROFILING!

The desk staff was great, the room was great and the way breakfast was handled was great!! When you're traveling all day all you want to do is get in your room quickly, have a clean room and comfortable bed and decent breakfast. All expectations were met

When I checked in the clerk messed up and I got charged for the room on my credit card. I have tried to get the charge taken off,the manager said it would take 72 hours still on my card.

The breakfast were terrible. Cold eggs, about a tablespoon. On Sunday same eggs and cold grits. I told them and they said ok we will look into it.

Not much

They put a $100 hold for incidentals ! I've never seen that before and the room did not smell clean. I'll never use it again.