4-Star Hotel

Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, OH - United States

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Cleveland Marriott Downtown at Key Tower

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Amenities
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^$474

per night

4-Star Hotel

Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, OH - United States

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Top Amenities:

Health ServicesRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly

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Guest Rating

8.5

Very Good

Based on 635 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.9

Hotel Staff

9

Overall Quality

8.5

Show 71 Verified Reviews

About

Located in the heart of downtown Cleveland, this hotel is less than a mile away from Cleveland Convention Center and offers a fitness center. Every room at Cleveland Marriott Downtown at Key Tower provides a flat-screen cable TV and marble bathrooms with rainfall shower heads. A seating area with a large chair and ottoman are also included. Guests can view sporting events on flat-screen plasma TVs while enjoying cocktails and casual dining at Greatroom Restaurant. 17,918 sq. ft. of meeting and event space is offered at Cleveland Marriott Downtown at Key Tower. Free WiFi is offered in the hotel lobby and public areas. Cleveland Marriott Downtown at Key Tower is within walking distance from Rocket Mortgage Field House, Progressive Field and the Rock & Roll Hall of Fame.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Health Services

Restaurant

Fitness Center

Spa

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place

Facilities for disabled guests available

Family rooms

Fitness center

Kid-friendly dining

Non-smoking property

Pets allowed (charges may apply)

Restaurant(s)

Spa services

Wheelchair accessible

Guest Rating

8.5

Very Good

Based on 635 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.9

Hotel Staff

9

Overall Quality

8.5

Pros +

I loved the location. The hotel was very nice. The bed was very comfortable. The toiletries were good quality.
Location to downtown
Clean and inviting

Cons -

I paid for a lake-front view suite, but I received a room with a view of the back of buildings. Customer service employee understood I booked a lake-front view, still he provided something other
In this day and age, charging $15 a day for internet is outrageous!
Beds and pillows were not comfortable.

Business Traveler (41)

Solo Traveler (56)

Traveling as Couple (286)

Family with Young Children (112)

Family with Teens (17)

Senior Traveler (2)

Group Traveler (55)

9

11/12/2024

I loved the location. The hotel was very nice. The bed was very comfortable. The toiletries were good quality.

5

7/1/2024

Location to downtown

I paid for a lake-front view suite, but I received a room with a view of the back of buildings. Customer service employee understood I booked a lake-front view, still he provided something other

8

6/4/2024

Clean and inviting

In this day and age, charging $15 a day for internet is outrageous!

10

6/1/2024

Operations were very smooth and easy.

Beds and pillows were not comfortable.

Room Options