3 Star Hotel

Hampton Inn Manhattan-Madison Square Garden Area

116 West 31st Street, New York, NY, United States View Map

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Hampton Inn Manhattan-Madison Square Garden Area

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About

Featuring cozy guestrooms furnished with signature Cloud Nine beds and wireless internet access, this hotel is steps from Madison Square Garden and other popular New York City attractions. Guests at the Hampton Inn Madison Square Garden can start the day with a free hot breakfast or with a cup of coffee from in-room coffeemakers. The hotel also features free 24-hour beverage services as well as a modern fitness center. The pet-friendly Madison Square Garden Hampton Inn is located adjacent to Penn Station and subway stations, offering instant access to many areas of the city. A number of restaurants, shopping centers and entertainment options are also only moments away.

474 Reviews

7.7Good
Cleanliness
7.5
Staff
8.0
Location
9.0

What Guests Say

  • “Nicely decorated.”
  • “Good location for trains into and around the city.”
  • “Convenient to everything. Helpful and friendly staff.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1 King Bed Nonsmoking1/4

1 King Bed Nonsmoking

270 sqft • 1 King

  • Accessible toilet
  • Air conditioning
  • Alarm clock
  • Baby Cot
1 KING MOBILITY/HEARING ACC RI SHOWER NOSMOK1/4

1 KING MOBILITY/HEARING ACC RI SHOWER NOSMOK

270 sqft • 1 King

  • Accessible bath/shower
  • Accessible room
  • Accessible toilet
  • Air conditioning
1 K Premium Nonsmoking1/4

1 K Premium Nonsmoking

216 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
2 DOUBLES PREMIUM NONSMOKING1/2

2 DOUBLES PREMIUM NONSMOKING

216 sqft • 2 Double

  • Accessible toilet
  • Air conditioning
  • Alarm clock
  • Baby Cot
Premium Room with Two Double Beds1/4

Premium Room with Two Double Beds

216 sqft • 2 Double

  • Alarm clock
  • Coffee/tea machine
  • Crib(s)
  • Flat-screen TV
1 K Premium Mobility/hearing Acc Ri Shower Ns1/4

1 K Premium Mobility/hearing Acc Ri Shower Ns

1 King

  • Accessible room
  • Air conditioning
  • Alarm clock
  • Bath or Shower

Room Details and Photos

Room Amenities

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    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    7.7
    Good

    Based on 474 reviews

    Location

    9

    Cleanliness

    7.5

    Staff

    8

    Overall Quality

    7.4

    Pros +

    • Location
    • Staff
    • clean room, quiet, location, price

    Cons -

    • I reserved a 2 double bed room. When we got to out room it was a single king size bed. We were only there one night so not a huge deal. The breakfast area was a bit cramped.
    • The hotel furniture in the lobby and rooms is old and dirty. Tried reading in the breakfast room in the evening and their was a rat running on the table.
    • mixed experience w staff - some very positive & some doing the minimum, lobby furniture stained and dirty, too few plugs in room, inattentive/stingy stocking of breakfast bar
    Business Traveler (68)Solo Traveler (99)Traveling as Couple (177)Family with Young Children (708)Family with Teens (1)Senior Traveler (11)Group Traveler (152)Total (1,047)
    8ElizabethPosted on: 8-14-2026

    Location

    I reserved a 2 double bed room. When we got to out room it was a single king size bed. We were only there one night so not a huge deal. The breakfast area was a bit cramped.

    3DarlahPosted on: 2-10-2026

    Staff

    The hotel furniture in the lobby and rooms is old and dirty. Tried reading in the breakfast room in the evening and their was a rat running on the table.

    6Verified guestPosted on: 1-12-2026

    clean room, quiet, location, price

    mixed experience w staff - some very positive & some doing the minimum, lobby furniture stained and dirty, too few plugs in room, inattentive/stingy stocking of breakfast bar

    5RonPosted on: 11-6-2025

    Seating in lobby had large tears in multiple places

    9AlanPosted on: 7-13-2025

    Staff very helpful

    Breakfast is generally good but the scrambled eggs had water in the pan --very odd

    9LauraPosted on: 5-9-2025

    Location & room were both perfect.

    Lack of wardrobe space and lack of fresh breakfast options (like vegetables or cold cut etc.)

    9JorgePosted on: 3-13-2025

    La ubicaci�n es inmejorable y las personas del mostrador muy amables, solo retengo el nombre de Santiago pero todas fueron muy serviciales

    Only 2 bad things, the employee named Juan and the air conditioning equipment that was old and made a lot of noise

    10ThomasPosted on: 2-27-2025

    Very good breakfast. Convenient access to subway. Excellent price.

    Rooms are a bit cramped.

    10CarolPosted on: 1-27-2025

    Location one block to Penn Station and access to Subway?s on several avenues. Also love that breakfast was in the lobby.

    7CoreyPosted on: 1-16-2025

    Centrally located to Madison Sq Garden, Penn Station & Empire State Building. Very easy to get around town from here with all of the transit options nearby. Room was clean and a good size; had a king bed. The wifi worked well.

    A bit dated on the interior of the common areas. TV a bit glitchy at times.

    4Verified guestPosted on: 12-23-2024

    The location is great when traveling out of Penn Station or going to see a show at the Garden

    Our sink was broken in half and put back together with putty. It looked awful. We were in room 306. The towels were stained yellow, there was no mini fridge in the room and housekeeping doesn?t even offer service daily.

    10TimothyPosted on: 11-13-2024

    Proximity to Madison Square Garden is excellent.

    It felt somewhat small and cramped, but it is New York City and space is, understandably, at a premium.

    3Verified guestPosted on: 11-12-2024

    not much

    cramped, difficult access after dark, horrible bathroom, no amenities in the room, ultra expensive

    9DorianPosted on: 10-29-2024

    The staff was amazing the entire stay. Constantly making sure we were satisfied and anything we needed, the response was swift. the front desk was a sweetheart.

    The only ?complaint? I could think of was sleeves for the coffee cups downstairs. Not sure if I overlooked them or they were out but they were definitely needed.

    10Verified guestPosted on: 5-15-2024

    The staff we wonderful, She was very knowledgeable on the city and subways. The breakfast was delicious and I loved the small coffee bar. I would stay at this hotel again. Great location.

    The room was clean, just old wallpaper in the bathroom and very tight quarters for four women staying in one room. Not a lot of space. Im guessing that space is normal for New York.

    9Verified Hotel GuestPosted on: 3-27-2024

    Clean, comfortable, centrally located, excellent breakfast options.

    Would have liked to have a mini fridge in the room.

    9Verified Hotel GuestPosted on: 2-17-2024

    Location, this hotel was located in an area that was convenient to us.

    Did not enjoy the breakfast, too many people and food that was less than appealing

    5Verified Hotel GuestPosted on: 11-16-2023

    Location, friendly staff

    Small rooms, lots of things broken in "newly renovated" hotel.

    10JeffPosted on: 10-16-2023

    The location and the cleanliness. The staff was excellent as well.

    4MariatuPosted on: 9-9-2023

    Just the location and receptionist.

    The hotel room was so tight, closet was unbelievably small for two people. Staff won¿t come to clean unless you have to call. The shower curtain was in bad shape and even the window curtains were ripped off. I was very much disappointed .

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast

    Media & Technology

    • Free Internet Access
    • Closed-caption TV

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities
    • Microwave
    • Refrigerator
    • TTY/TDD compatibility available

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.

    Location

    Hampton Inn Manhattan-Madison Square Garden Area

    116 West 31st Street, New York, NY

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