The Sherry Netherland

Wonderful feeling of elegance and a friendly warm staff. An absolute pleasure.

Excellent staff. Beautiful room.Friendly and safe. Cipriani for breakfast was delicious. The best location.

It was all lovely

This hotel is luxury wrapped in quiet elegance. It was everything I was looking for in my one night stay cation with my husband. Every single person we encountered from the concierge desk to the elevator attendant, to room service and doorman, we were met with a smile and just warmth. The hotel was decorated beautifully for the holidays and our suite surpassed all expectations. Room service was world class from Cipriani's. Special thanks to Stefan and Jacqui for their attentiveness and sincere warmth in helping us. Looking forward to the next stay cation with you!

The only thing was that even with being up on the 20th floor, you still heard the 'noise' of NYC. Other than that, it was a perfect night.

This hotel is luxury wrapped in quiet elegance. It was everything I was looking for in my one night stay cation with my husband. Every single person we encountered from the concierge desk to the elevator attendant, to room service and doorman, we were met with a smile and just warmth. The hotel was decorated beautifully for the holidays and our suite surpassed all expectations. Room service was world class from Cipriani's. Special thanks to Stefan and Jacqui for their attentiveness and sincere warmth in helping us. Looking forward to the next stay cation with you!

The only thing was that even with being up on the 20th floor, you still heard the 'noise' of NYC. Other than that, it was a perfect night.

From the welcome to checking out and every moment in between, excellent service, friendly and welcoming staff render it an outstanding stay. Rooms are impeccably clean. Location is perfect. Special thanks to Reservations Manager, Ms. Acosta, who made my stay in particular splendid. I hope to return soon. Highly recommend.

This is an Oh my God place!!! Excellent staff service and attendance, beautiful decorations, very clean, utilities were always available, location is awesome. The best of the best!

Nothing was wrong.

We enjoyed the location, comfortable bed. Staff were exceptionally friendly and helpful. The property looks a bit tired for the exorbitant price to stay.

Hotel seems old, cracking paint in corridors. At least one elevator always out for maintenance. Shower inside bath a bit cramped. Hotel could do with refurbishing. Very expensive for an old tired hotel however excellent location and staff.

Great location right at the corner of Central Park and Fith Avenue! The hotel team is exceptionally friendly and helpful. We felt like being at home and had a great time at The Sherry Netherland. Perfectly!

Everything - the room was excellent, the staff brilliant, location could not be better for what we wanted. Having such an excellent venue for breakfast/drinks/food next door was also great. All this and such a comfortable bed, and lots of amenities in the room. Please note its Art Deco or thereabouts, so some may call it old style - we arrived on the Queen Mary 2 so it fitted in with the style perfectly.

It is pricy but then you have to look at location and history - if its good enough for David Bowie ... !! Other than that and a problem with the safe it was a great stay.

Tasteful modernisation of an older property. Staff could not have been more helpful. Perfectly located. Not cheap, but a real treat. Stayed in some great hotels and this was as good as the best.

Fantastic hotel but the best was the front desk, a lady call Tammy, outstanding service make this special ocasión ( my wife birthday) a event to renember.

The location on 5th Av and 59th Street (Midtown, south east corner of Central Park) is just the best.The staff were exceptional and the room (1615) beautifully designed and quiet. We stayed 6 nights.The bed was really comfortable with quality linen and pillows.We also liked the Cipriani restaurant next door, which can be accessed through a door in the hotel lobby. We had breakfasts there and a lunch. Hotel guests get a 20% discount. It's a popular venue, so lunch/dinner reservations are recommended.

Nothing - and I don't often say that!

Staff is pleasant and courteous.Location is excellent. View as well.Our suite was well appointed, pleasant and tastefully furnished.Bed is comfortable.

Noisy air conditioning unit.There was no one at the business centre (on two occasions) to help with printing.Room service with limited hours, relying on Harry Cipriani - the ground floor restaurant that also acts like hotel restaurant.Street noise may be a little annoying at times ; sound insulation is clearly dated.

Beautiful old style hotel. Rooms large and comfortable.

Bathroom tiny. Very little counter space. Plug for hair dryer not working.

The staff was so friendly and helpful. The note, flowers and chocolates in our room were so nice.

I came from a much nicer hotel for less. It was small and dark and felt dated. The room I was in had no chandelier or fireplace.

I liked the room upgrade we received. that was great experience.we were given a suite with city view which is amazing.

nothing much as it was great.

Location

Old interior.The shower, needs improvement.

Terrible hotel! We read a lot of good reviews and decided to choose it. This was a big mistake.The rate of the hotel maximum 3*, not 5* at all. We were shocked that there was no cleaning at all. After their cleaning we had pieces of food on the floor, rubbish, towels were dirty, bathroom was dirty as well. So you are literally checking into the dirty room after previous guests. Shock!The hotel is also being renovated, so all the upper floors are covered with a construction grid and you will not have any view. About which no one warns of course.The hotel itself very old, mattresses so old and has no shape, seems they don’t change them at all. The pillows are very not comfortable, for sure you can’t choose another. The furnitures so old and shabby.But of course, all of this is not as important as dirt, unsanitary conditions and lack of cleaning.

Terrible hotel! We read a lot of good reviews and decided to choose it. This was a big mistake.The rate of the hotel maximum 3*, not 5* at all. We were shocked that there was no cleaning at all. After their cleaning we had pieces of food on the floor, rubbish, towels were dirty, bathroom was dirty as well. So you are literally checking into the dirty room after previous guests. Shock!The hotel is also being renovated, so all the upper floors are covered with a construction grid and you will not have any view. About which no one warns of course.The hotel itself very old, mattresses so old and has no shape, seems they don’t change them at all. The pillows are very not comfortable, for sure you can’t choose another. The furnitures so old and shabby.But of course, all of this is not as important as dirt, unsanitary conditions and lack of cleaning.

Historical hotel, all rooms are different, I love my comfort one.

The room I booked was cancelled by error, reception reset our room, but the suite with view was available anymore

Hotel location is perfect, just by Central park, easy to go everywhere. Room is clean and nice, I like the Netherland Style I stay. Bed is comfortable.

My sister does not like the bed sheet, she said it's not soft enough :(