About
Comfortable Accommodations Henn na Hotel New York in New York offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, bathrobes, and streaming services. Dining Experience The modern restaurant serves Japanese cuisine for lunch and dinner. A bar provides a relaxing atmosphere for evening drinks. Facilities and Services The hotel features a fitness center, lounge, and 24-hour front desk. Additional services include concierge, daily housekeeping, and express check-in and check-out. Prime Location Located 7.5 mi from LaGuardia Airport, the hotel is near Macy's (3-minute walk), Empire State Building (8-minute walk), and Madison Square Garden (1312 feet). Surroundings offer ice-skating and boating. Highly rated for public transport options, bed comfort, and room cleanliness.
1,170 Reviews
- Cleanliness
- 9.1
- Staff
- 8.9
- Location
- 9.5
What Guests Say
- “Location, Cleanliness, Proximity to amenities”
- “The hotel has many faults. No room service, no luggage support and their elevator malfunctions often and gets stuck and then starts…”
Top Amenities
- Restaurant
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Double Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Handicap Accessible Room
- Accessible bath/shower
- Accessible by lift
- Accessible room
- Accessible toilet
1/4Executive King Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 1,170 reviews
Pros +
- Location, Cleanliness, Proximity to amenities
- The hotel has many faults. No room service, no luggage support and their elevator malfunctions often and gets stuck and then starts shaking. Some of their front desk staff are also very unprofessional,
- Compare to other hotels in NYC it's a clean & spacious.and that Japanese restaurants meal is good .
Cons -
- The adjacent building had sewerage smell in the morning which sometimes I felt in room.
- one discloses what the client asks over the phone in front of others and interogates & objects on it. The management can be very accusative of the guest and threatening as well when you complain.
- ,it's not deserve as 4 star hotel ,not even 3 star hotel , because of there is strong sewer smells in restrooms whatever lower floor or higher floor. I stayed first night at 2nd floor then moved to 15th but that stinks smell never goes out
Location, Cleanliness, Proximity to amenities
The adjacent building had sewerage smell in the morning which sometimes I felt in room.
The hotel has many faults. No room service, no luggage support and their elevator malfunctions often and gets stuck and then starts shaking. Some of their front desk staff are also very unprofessional,
one discloses what the client asks over the phone in front of others and interogates & objects on it. The management can be very accusative of the guest and threatening as well when you complain.
Compare to other hotels in NYC it's a clean & spacious.and that Japanese restaurants meal is good .
,it's not deserve as 4 star hotel ,not even 3 star hotel , because of there is strong sewer smells in restrooms whatever lower floor or higher floor. I stayed first night at 2nd floor then moved to 15th but that stinks smell never goes out
Clean, quiet, friendly service.
Convenient to train station/subway, great eateries & convenience stores; friendly staff; very clean, minimalist room with amenities only Japanese hotels offer; must dine in at the very zen Gosuke restaurant on the first floor!
No complaints
Location Quiet
No water in room
Location and price
Location
Hot Water for shower
New and minimalist. The room is spacious.
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
General
- No Smoking Rooms/Facilities
- Auditory guidance
- Lower bathroom sinks available
- Visual aids Braille/Tactile signs
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Guests age 1 and older are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The Resort Fee includes: WiFi Day Pass to Planet Fitness Gym, TV streaming capabilities, Purified water system (Located on 8th floor) Please note that the restaurant is closed on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Location
235 West 35th Street, New York, NY
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