4.5 Star Hotel

The Westin New York at Times Square

270 West 43rd Street, New York, NY - United States
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The Westin New York at Times Square
1/100

About

Standing at Times Square, this Manhattan luxury hotel features an on-site restaurant and bar. The 42nd Street-Port Authority subway station is located just outside the hotel. Large windows and a flat-screen TV are found in the modern rooms of the The Westin New York at Times Square. An iPod docking station and a coffee maker are also included. The Foundry Bar on the lobby level offers cocktails, a signature fare and a view of the Eight Avenue. The relaxing Bar 10 lounge offers drinks and light fare each evening. Guests of the Westin Times Square can enjoy a fitness center with views of the city and Nintendo Wii games. WiFi, a business center and a ticket desk are also available. Rockefeller Center and Penn Station are 0.7 mi from the property.

Guest Rating

8.4

Very Good

Based on 1,260 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.5

Hotel Staff

8.4

Overall Quality

8.1
Show 50 Verified Reviews

Room Options

1/5

Premium King, Guest room, 1 King, High floor

313 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/4

Premium Suite, Suite, 1 King, Sofa bed

sqft • 1 King and 1 Sofabed

Air conditioningBathrobe(s)ClosetCoffee/tea machine

Room Details and Photos

Guest room, 1 King or 2 Double

sqft • 1 King or 2 Double

Air conditioningBathrobe(s)ClosetCoffee/tea machine

Room Details and Photos

1/4

Traditional Double, Guest room, 2 Double, Low floor

313 sqft • 2 Double

Accessible bath/showerAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

Grand Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

356 sqft • 2 Queen

Accessible bath/showerAccessible roomCrib(s)

Room Details and Photos

1/5

sqft

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/7

Junior Suite with Tub and Skyline View - High Floor - Mobility/Hearing Accessible

442 sqft • 1 Queen and 1 Sofabed

Accessible bath/showerAccessible roomCity viewCrib(s)

Room Details and Photos

Guest Rating

8.4

Very Good

Based on 1,260 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.5

Hotel Staff

8.4

Overall Quality

8.1

Pros +

  • Wonderful
  • Location, friendly staff
  • Location

Cons -

  • Front desk was unable to accommodate the booking type I had confirmed. She showed 0 empathy, and told me my best option was to cancel my stay (and walk around NYC at nighttime with my luggage and find a new hotel)
  • Bathroom floor filled with water every time we showered
  • A 4 stars hotel at best labeled as 4.5. Description of room type completely wrong and mislead me to book a more expensive room with 3 beds only to learn they never ever had room with 3 beds

Top Quotes:

"Phenomenal location, in the heart of Times Square."

"The staff was great. Everyone was plesant and helpful from beginning to end."

"The bed was super comfy and the bathroom design was really great. "

Business Traveler (76)

Solo Traveler (78)

Traveling as Couple (210)

Family with Young Children (390)

Family with Teens (125)

Senior Traveler (41)

Group Traveler (106)

Total (933)

10.0

Qiufang

Posted on: 10-9-2025

Wonderful

1.0

Chris

Posted on: 9-24-2025

Front desk was unable to accommodate the booking type I had confirmed. She showed 0 empathy, and told me my best option was to cancel my stay (and walk around NYC at nighttime with my luggage and find a new hotel)

4.0

Fred

Posted on: 8-28-2025

Location, friendly staff

Bathroom floor filled with water every time we showered

5.0

Chi

Posted on: 8-20-2025

Location

A 4 stars hotel at best labeled as 4.5. Description of room type completely wrong and mislead me to book a more expensive room with 3 beds only to learn they never ever had room with 3 beds

Top Amenities:

Fitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please note that the overnight parking fee does not include in and out privileges. Please note that breakfast-inclusive rates only provide continental breakfast for two adult guests per reservation. Additional guests must pay an extra charge for breakfast. Please note that the mandatory destination fee includes: - Daily USD 20 credit for food and beverage, redeemable at Foundry Kitchen & Bar or for a la carte orders (per room per day) - Upgrade to premium high-speed WiFi - 2 tickets to a choice of one of the following (per room per day): - 2 tickets to a Freedom Liberty Cruise - 2 tickets to the American Museum of Natural History - 2 tickets to a New York Comedy Club show (per room per day) - USD 5 Starbucks gift card for Gold, Platinum, Titanium and Ambassador Elite members Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Facilities for disabled guests available
Fitness center
Non-smoking property
Pets allowed (charges may apply)
Wheelchair accessible

Top Hotel Destinations

$819
per night