About
Boasting 2 gourmet restaurants, this 4-star hotel has modern rooms. It is centrally located in Chelsea Gallery district, one-half mile from High Line Park and the Hudson River. Bright accent colors and contemporary furniture are featured in every Hotel Alameda, Highline room. A flat-screen TV and free Wi-Fi are provided. Hotel Alameda, Highline offers concierge services on site. New York Penn Station and Chelsea Market are both a 15-minute walk from this boutique hotel. Times Square is 1.5 miles away.
Guest Rating
Good
Cleanliness
Comfort
Location
Satisfaction
Room Options
Loft
431 sqft • 1 Queen
Room Details and Photos
Suite
431 sqft • 1 Double
Room Details and Photos
Deluxe Room
259 sqft • 1 King
Room Details and Photos
Loft
431 sqft • 1 Queen • 1 Sofabed
Room Details and Photos
Hotel Alameda, Highline - All Inclusive Reviews Rating
Good
Review summary
The hotel reviews highlight a consistent appreciation for its great location, with many guests noting that it perfectly suited their needs. While some initial room issues were reported, most guests found the rooms to be clean, spacious, and well-distributed, contributing to a comfortable stay. Additionally, the friendly and helpful staff received positive mentions, enhancing the overall experience for visitors.
Cleanliness
Comfort
Location
Satisfaction
Sunda
•Posted on: 12-5-2025
Beautiful scenery, comfortable rooms, and exceptional guest services!
Valeria
•Posted on: 8-21-2025
the hotel was in a good area. The night manager was friendly, and the food was yummy.
The elevator smelled terribly, the shower head didn't fit the tub, and there was a waiter that was wearing an extremely short crop top and booty shorts with his whole [hairy] gut hanging out, which is extremely unsanitary.
ROBERT
•Posted on: 2-25-2025
It was clean, tidy, comfortable, reminded me of a European hotel, no frills but very a great place to stay.
N/a
Meow M.
•Posted on: 2-3-2025
The location is really great. 30min walking distance to Times Square. Staff were helpful and pleasant. No rudeness.
My husband’s pillow had a hole in it and it absolutely was not our fault. I noticed it as soon as we laid down. The shower curtains had stains. Our trash bins did not have plastic bag lining. Please do read their Yelp reviews BEFORE booking, because it’s been a week and we still haven’t gotten our $100 deposit back yet. I tried calling but no one answered. No idea how they only have great reviews on Booking.com app. I took videos of the room but this app only allows pictures, so took a pic of the restroom in one of my videos.
Paula
•Posted on: 1-25-2025
Location location location. Nice, unpretentious lobby with solid music, good coffee and food. Clean rooms. Staff is great.
floors (carpeting and bed platforms) could use some attention and upgrades
Estelle
•Posted on: 7-1-2024
Awful rooms not clean. Staff wrrre lovely and location is great but I won’t stay there again
Room had concrete floors no comfort with mattress in the floor type bed. Not good if you have any back issues and not cosy or comfortable
Brittany
•Posted on: 5-24-2024
Lobby was great. Location was great. Room was stylish.
Bathroom was not functional. Shower curtain was too short for shower so water always got everywhere all over bathroom floor making a huge mess and especially unpleasant experience for second person showering. There was also no real counter space in bathroom so toiletries had to go on the floor, where it just gets soaked.
Margrit
•Posted on: 5-11-2024
Good location
Dirty room. Sticky floors. Leaking shower. Reservation cancelled by the hotel by mistake, Despite being fully prepaid. Check in staff did manage to fix this but it felt like I was given a last minute spare room. Never any staff help with my wheelchair.
Eva
•Posted on: 4-16-2024
Great location and lovely hotel
The bathroom is see through
Luke
•Posted on: 3-29-2024
Great location from my office
No toilet brush
Showing 1-10 of 21 reviews
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note, there is a daily fee for bicycle rentals. Please contact the hotel for further details. An experience fee of $35.00 per room, per night, will be charged at the front desk. When booking more than 10 rooms, different policies and additional supplements may apply. Important note: The swimming pool is closed for the winter season and will reopen May 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 500.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Hotel Alameda, Highline
518 West 27th Street, New York, NY
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