About
Boasting 2 gourmet restaurants, this 4-star hotel has modern rooms. It is centrally located in Chelsea Gallery district, one-half mile from High Line Park and the Hudson River. Bright accent colors and contemporary furniture are featured in every Hotel Alameda, Highline room. A flat-screen TV and free Wi-Fi are provided. Hotel Alameda, Highline offers concierge services on site. New York Penn Station and Chelsea Market are both a 15-minute walk from this boutique hotel. Times Square is 1.5 miles away.
206 Reviews
- Cleanliness
- 7.9
- Staff
- 8.6
- Location
- 8.7
What Guests Say
- “Very euro feel and the staff was very friendly and helpful.”
Top Amenities
- Restaurant
- Free Internet Access
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/3Loft
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Standard
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Suite
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Deluxe Room
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Standard Economy
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Economy Double Room
- Air conditioning
- Bath or Shower
- Crib(s)
- Extra long bed
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What Guests Loved
Based on 206 reviews
Pros +
- Location. The lady working in the front desk.
- The staff did their best to make up for poor room conditions (broken lamp, leaking shower, loud music and noises throughout the stay).
- Futon style bed.
Cons -
- The electronic blinds did not work so I was not able to darken my room. No refrigerator, no glasses to drink water out of the sink. The air conditioner was inadequate and never got the room properly chilled.
- The misrepresentation of hotel stay
- Roaches and general filth.
Location. The lady working in the front desk.
The electronic blinds did not work so I was not able to darken my room. No refrigerator, no glasses to drink water out of the sink. The air conditioner was inadequate and never got the room properly chilled.
The staff did their best to make up for poor room conditions (broken lamp, leaking shower, loud music and noises throughout the stay).
The misrepresentation of hotel stay
Futon style bed.
Roaches and general filth.
Location. Restaurant. Staff. Comfortable mattress.
Rm 69=dorm room. Next to elevator, missing blinds, extremely low light. Hotel not for people under 35. I could not see my clothes to get ready. Could not see my reflection in the mirror. Desk said no lamps available. That’s our design—moody/dark.
The staff and feel of the hotel was amazing
Just needs some minor touch ups! Ex: handle missing on shower to adjust temp, broken light switches, bathroom door handle missing
location
Constant roof and floor level parties, can be heard in the rooms, elevator taken out of service to accomodate party goers. Noise on the floor due to people congregating in the hallway, elevator noise in my room.
The Staff were really nice and kept their cool through issues. There was always someone at the front desk. There was an absolute excellent DJ in the after hours lounge downstairs. Breakfast was very good.
An extremely loud fire alarm went off through the night on both Friday and Saturday and we really needed our rest. The management did not inform the staff well enough how to handle the incident. We should have been refunded at least some of those nights.
Location, clean
Food options
The staff was friendly, honestly not much else
Horrible mattress (worst I've ever had in 35+ countries and countless hotels /rentals, extremely loud (music /bass from club below and rooftop bar kept me awake until 2-3am), charged me a daily "facility fee" that was priorly undisclosed for no amenities
Location was great. Rooftop bar really nice. Friendly staff.
Location and price
No vanity in bathroom
Location
Noisy, disappointing room esp bathroom, poor lighting, party on roof until wee hours of the morning.
the staff was super friendly, the lobby was cozy, food & drinks at the bar were delish, I liked the layout of the bed I thought it was cool. and the mirror + little seat was cute
couldn?t fully enjoy the view because of the bird poop on the mesh screen, I would?ve loved if the screen did screen mirroring or had more options (I was able to connect bluetooth but took a little while) the only 2 things I didn?t like
Good position, nice bar and view
The room should be renovated
Location and safety, and staff friendliness
Room is clean but quite dingy,needs a thorough maintenance check, Air vents barely hanging on from the ceiling same condition with the barely hanging on light.
The location was excellent, and the decor was tasteful in the downstairs lobby/bar area.
The walls were extremely thin and the room was minimal?bed on the floor, somewhat bizarre layout
Staff shower and sheets
No coffee in room, no cups/glasses in room, no ice bucket in room. Platform bed too close to floor.No space on side of bed. No easy chair
Room was very clean!
The bar and restaurant closed for Xmas Eve and Xmas Day, which was disappointing, since we could not get a cup of coffee. Also, only the king sized rooms had coffee makers, so we could not even make a cup of tea in the hotel.
Good location
There is a dj party every fri/sat night until 3am. It is extremely loud and if you are on the lower floors, VERY loud. Elevator has no key cards, so security is an issue as anyone can access hotel.
Location was good and staff was very friendly and helpful.
The bed - a mattress on the floor. No side tables. One chair; no other furniture. Bathroom walls: see-thru glass; no privacy. Towel rack right under the ceiling; had to jump to get a towel (I'm 5'6"). A live roach on the floor, next to the mattress.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note, there is a daily fee for bicycle rentals. Please contact the hotel for further details. An experience fee of $35.00 per room, per night, will be charged at the front desk. When booking more than 10 rooms, different policies and additional supplements may apply. Important note: The swimming pool is closed for the winter season and will reopen May 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 500.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Location
518 West 27th Street, New York, NY
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