ModernHaus SoHo

Room view , cleaness, comfortable, and location

No particularly

The location is great, the room while on the smaller side was perfect for 2 people. The staff were fantastic and the room was very clean

There is a resort fee of 50/per room per day which I didn't see before i booked. I would have booked anyway. And I would understand if it was summer and we could have used the pool but seems a bit unfair in the colder months.

It was completely amazing I will definitely be going back. The room was beautiful and clean. The restaurant was delicious and the rooftop was a lot of fun. Would recommend to anyone and everyone

No everything was perfect

Great location and friendly staff. They also serve complimentary La Colombe coffee in the mornings as well as some delicious scones.

Rooms on the higher floors get quite a bit of noise from the rooftop bar on the 18th floor. We were on the 16th and still heard the music from the bar.

Friendly staff, comfortable rooms and fresh baked cookies at night!

The only negative would be more comfortable couches in the lobby. They seemed very cheap and worn.

My room was not maintained. chips, stains, and holes were bed side lamps used to be. Worst of all the nightclub was right above my room -literally with very, very loud pounding music. needless to say it was impossible to sleep.Manager did nothing about it

Awesome hotel room, excellent New Year's party, and excellent service.

Staff was great and very helpful. Clean property!

The location and the staff.

I

Rooftop pool!

Very friendly yet non intrusive staff

The rooftop pool was amazing!

The bar got a little crowded at night.

We didn't want for anything!

Location the best, staff- the best staff ever .

Heating and condition system are loud and live their own life.

Location- easy access to shopping and subway. View from the roof was fantastic. Breakfast room was very nice.

Room was small and the delux king did not have a chair and/or any place for your luggage. The restaurant was closed until October and the rooftop bar was closed one night for an event. Leaving no bars or restaurant! Room service menu was very limited and food was mediocre. Despite being on the 16th floor there was a lot of noise throughout the night. Mostly from the hotel rooms above.

To Hotel Management,I’m writing because I asked someone from your team to call me back and never received a response.I arrived at your hotel on Friday around 4pm, checked in, and received the room. About an hour later, my girlfriend arrived. I received a call from the lobby asking if she was with me, and I clearly said yes let her in. We spent Friday at the hotel and had breakfast together on Saturday. Everything was fine until last night.She went out with friends while I some wine at The rooftop and then went to bed. She came back around 2am with her key, only then did the nightmare begin.I have no idea why she was treated with such disrespect. She wasn’t feeling well, and instead of helping, the doorman was sarcastic, dismissive, and even laughed at her while she was visibly upset. No attempt was made to offer assistance no empathy, no basic human decency.I want to understand: at what point did someone at the hotel decide she wasn’t supposed to be there? When I booked the room, was I expected to pre-register every potential visitor? She arrived just an hour after me, and I explicitly approved her entry during the initial call from the front desk.What happened was deeply disrespectful and entirely inconsiderate. As paying guests, I can’t believe this is the way we got treated.She had a key. I gave approval. And yet your staff hid behind vague “hotel policy” instead of exercising common sense. She was crying in your lobby while your doorman smirked and stood by. He didn’t even offer her a glass of water let alone a solution.I can’t express how disappointed and hurt I am. This was supposed to be a special weekend. Instead, it became a humiliating and traumatic experience! one that very likely damaged my relationship beyond repair.This is unacceptable.

super nice room, great view and super accessible

HORRIBLE LIGHTING!!!!

Such a central location in SoHo, it was so easy to get around. The room was small but comfy. It had a number of luxurious touches, like heated tiles in the bathroom, a fresh bottle of spring water every day, and spa bathrobes available in the wardrobe. Additionally the food and drinks available at the rooftop bar were delicious.

The wifi worked for 30 seconds at a time before flickering out of range; I would have been in trouble if this was a work trip.

View from room, exceptional service from staff

Public bathroom on ground floor

Beautiful views and decor

Room not ready at check in time