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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
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Overall Quality
Show 77 Verified Reviews
Located in Utica and with Colgate University reachable within 28 miles, Burrstone Inn, Ascend Hotel Collection provides express check-in and check-out, non-smoking rooms, a restaurant, free WiFi throughout the property and a bar. This 3-star hotel offers a 24-hour front desk and an ATM. The hotel features an outdoor swimming pool, fitness center, karaoke and a shared lounge. All units are equipped with air conditioning, a TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. At the hotel every room is equipped with a private bathroom with a hairdryer. Buffet and continental breakfast options are available at Burrstone Inn, Ascend Hotel Collection. The accommodation has a sun terrace. A business center and vending machines with snacks and drinks are available on site at Burrstone Inn, Ascend Hotel Collection. Charles A Gaetano Stadium is 1.2 miles from the hotel, while Utica Zoo is 3.6 miles away. Syracuse Hancock International Airport is 46 miles from the property.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the pool is closed until further notice and the restaurant/bar is closed on Friday, Saturday and Sunday.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The room was clean and comfortable. The restaurant/bar and excellent hot breakfast and friendly staff made for a perfect stay.
- Staff friendliness
- The bed was SUPER comfy!
Cons -
- It could use some minor updating, such as new seats in the lobby/lounge.
- Towels are kinda on the small side.
- Hall rugs - old, dirty. Breakfast choices were only ok. Not a fan of the scrambled eggs. The sausage patties were great. Yogurt cups would be better than the large container that everyone shares. More fruit choices would be good too. Attendant was great.
Top Quotes:
"The price and location were good for us."
"They did an excellent job of updating it. The rooms are attractive and comfortable."
"Layout favorable for seniors."
Business Traveler (106)
Solo Traveler (140)
Traveling as Couple (252)
Family with Young Children (211)
Family with Teens (11)
Senior Traveler (10)
Group Traveler (33)
Room Options
Standard King Room - Non-Smoking
300 sqft • 1 King
Room Details and Photos
King Room with Sofa Bed - Non-Smoking
325 sqft • 1 King and 1 Sofabed
Room Details and Photos
Queen Room - Accessible/Nonsmoking
300 sqft • 1 Queen
Room Details and Photos
Queen Room with Two Queen Beds - Non-Smoking
300 sqft • 2 Queen
Room Details and Photos
Location
Burrstone Inn, Ascend Hotel Collection
1777 Burrstone Rd, New Hartford, NY
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