Quality Inn Cortland - University Area

The staff were very friendly.

The whole hotel is visibly dirty and in need of many repairs. The first room we were given had black mold covering a portion of the drop ceiling in the bathroom and it smelled musty. The second room had water damage stains on ceiling but no smell or mold

Nothing! The owners or managers who checked us in were not very polite and friendly!

Lots of thing such as smelly rooms, bugs on the walls, shoe marks on the ceiling, mold in the bathroom etc.

Nothing. Will not go back there.

The A/C barely worked. The wall paper was peeling. The water temp in the shower was barely warm.

The side door was supposed to be locked at all times, but was unlocked during our entire stay. We had the do not disturb sign on our door yet someone knocked on our door and tried coming in while we were sleeping.

The staff were nice

Mold in the rooms, smelled, dirty, little water pressure in the shower

Nothing!

It was absolutely filthy and disgusting! Ripped carpeting, place smelled terrible, bathroom dirty, towels had stains! Housekeeping staff smoking in lobby when they thought no one was there!

close to my destination

no smoke detector old hotel

The location was perfect as far as it¿s distance to the college that I was visiting.

The hotel was not very clean, and looked like it was tinned down. My bathroom sink was cracked and epoxied together. Heat was nice. Broken, changed rooms. The food was terrible. Staff lied about being discounted.

nice courteous clean

excellent crew attentive

About the only thing I liked about this hotel was that I was able to get a room on a very busy weekend.

The room smelled like smoke even though it was a non-smoking room. The toilet leaked all over the bathroom. When I woke up in the morning I had bug bites on me. Given a chance to stay in this place again or sleep in my car, I will choose my car.

The Coffee was good. The staff were pleasant.

Room was not properly cleaned. Lots of Animal hair on bed. (Exacerbated my allergies) Mold in room and Bathroom. Wall paper was peeling. The rooms are in need of major renovations.

It was the dirtiest hotel I've ever stayed at. The room and hall carpets were obviously not vacuumed in a long time. There was dust throughout our room. The tub had a terrible looking stain and filled with 3 inches of water when showering. Limited breakf

There were no positive aspects about the hotel. It was extremely overpriced for what we received.

The price; room; breakfast; and lack of cleanliness.

The woman at the front desk was polite and gave us a full refund because of the room conditions.

The first room we checked into had dirt, mud and stones all over the floor and dirty sheets, second room had a full clogged toilet, third room smelled of mold. The rooms had peeling wallpaper and were in bad shape.

Good location and staff was nice enough

Damp air, stained walls and carpet, non-smoking room smelled of smoke, carpets damp, toilet ran, fridge didn¿t work

It was very dingy. The wallpaper was peeling off the walls. The room smelled like the cleaner used to clean the room. It was basically old and dingy. Also, the door to the outside of the hotel was supposed to be locked, and wasn't. Someone from the o

The staff was courteous and accommodating. I was greeted when I entered and left facility

This room was in awful shape. Wall papering peeling on bathroom wall. Musty odor that I tried to reduce with fabreez air freshener I bought the first day. The carpet was filthy

Location

Room door stuck, garbage was not emptied at all in room or bathroom, no tokiet paper, smelled of mildew and also was very damp in the room.

Near places to eat and shop

Smelled really bad of cigarettes. Mold in rooms. Bathtub stained. More choices for breakfast. Hotel needs to be renovated carpet replaced,cleaned from top to bottom

The front desk personnel were kind and did their best to accommodate us.

In 1 room the lights didn't work.The next room smelled moldy and had mold on the bathroom ceiling.The next room had wallpaper peeling off and held together with scotch tape. The dining area was grosely dirty and highly stained rug.Dirty carpet in stairs.