2.5 Star Hotel

Phoenix Hotel

517 39th Street, Brooklyn, NY - United States
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Phoenix Hotel
1/38

About

This Brooklyn hotel is 10 minutes’ walk from the 36th Street subway station and 40 minutes’ to Times Square via the subway. Free Wi-Fi is included. Phenix Hotel Brooklyn Sunset Park features guest rooms with a flat-screen cable TV and an private bathroom. The rooms are air conditioned and have wood flooring. The Phenix Hotel Brooklyn Sunset Park offers 24-hour front desk services. Vending machines are on site. Several restaurants are within walking distance from the hotel. Barclay’s Center arena is 20 minutes’ journey via the subway. The Botanic Garden and Prospect Park are also 20 minutes’ via the subway.

Guest Rating

5.1

Based on 861 reviews

Cleanliness

4.9

Comfort

6

Value

5.2

Location

5
Show 309 Verified Reviews

Room Options

1/6

2 Double Bed Non-smoking

194 sqft • 2 Double

Air conditioningAir purifierBath or ShowerBlackout curtains

Room Details and Photos

King Bed Executive Non-Smoking

sqft • 1 King

Nonsmoking

Room Details and Photos

1/5

sqft

Accessible by liftAir conditioningAir purifierBath or Shower

Room Details and Photos

Phoenix Hotel - All Inclusive Reviews Rating

5.1

Based on 861 reviews

Review summary

Reviews indicate the hotel offers a good location with easy access to food, transportation, and a pleasant neighborhood atmosphere, which guests appreciated. However, many noted significant cleanliness issues, including bad odors, dirty rooms, dusty surfaces, and malfunctioning appliances, detracting from the overall experience. Despite some praise for hardworking housekeeping and reasonable value, the small room size, lack of amenities, noise, and absence of parking led to a generally negative recommendation from guests.

Cleanliness

4.9

Comfort

6

Value

5.2

Location

5
All Reviews
Cleanliness4.9/10
Comfort6/10
Value5.2/10
Location5/10
Parking5.1/10
Nearby5.8/10
7.0

Robinson

Posted on: 12-24-2025

Very comfortable rooms

My room was really small but comfortable

8.0

Kimberly

Posted on: 12-14-2025

The location was perfect for us. I loved that it was in a neighborhood.

There was no coffee, not even in the lobby

7.0

lily

Posted on: 7-22-2025

Location was great, comfortable room and friendly staff

The air conditioner was about to fall out of the window and there were few toiletries

1.0

James

Posted on: 1-9-2025

The place was absolutely disgusting. I went there and the rooms were absolutely nothing like the pictures. The rooms were absolute garbage and the sheets and room was not cleaned before i got in there. I asked for a refund but I never received one from them

Everything. I didn’t like anything about the hotel. They lied on everything they put online and they scam people out of their money. This place needs to be shut down

1.0

Tchenny

Posted on: 10-18-2024

Nothing is to be like about this Hotel!!!One night should be $50 maximum!!!I repeat don’t wast your money on this hotel!!!Room is as big as a bathroom, room stink, sheet is dirty, dust everywhere, tv barely works, small fridge barely works, the biggest problem is the nonsense cost for one night!!! Sometimes they have the audacity to ask $500 per night, remind you this hotel used to be a shelter for migrants, again don’t wast your money on this shelter…

Nothing is to be like about this Hotel!!!One night should be $50 maximum!!!I repeat don’t wast your money on this hotel!!!Room is as big as a bathroom, room stink, sheet is dirty, dust everywhere, tv barely works, small fridge barely works, the biggest problem is the nonsense cost for one night!!! Sometimes they have the audacity to ask $500 per night, remind you this hotel used to be a shelter for migrants, again don’t wast your money on this shelter…

1.0

Clemente

Posted on: 4-11-2024

Good location, close to all kinds of food and mass transportation.

The mattresses were larger than the bed frames in certain rooms. The desk person was rude either due to a language barrier or was just not in the mood to deal with a customer.

1.0

Kevlishvili

Posted on: 11-15-2023

I didn't like anything about the hotel. Everything in the hotel was dirty: floor, furniture, bathroom, towels, windows and so on. They don't clean the room and you have to give notes. My advice is don't stay in that hotel.

Nothing, nothing, nothing and nothing at all

8.0

Wan

Posted on: 11-10-2023

The room is clean and the housekeeper works hard. There are bus stop outside the hotel (MTA bus M15 + M35 the cheapest way from JKF Airport to hotel just $2.9)and the Metro R 36th St just 10 minutes walk. The hotel is located at a residential area so many groceries and shops still open at night. A good scenery overlook Manhattan from the room and the terrace. 我不明白為何過往甚多惡評,個人覺得價錢超值。

The Google map is not quite correct.

5.0

Boston

Posted on: 11-10-2023

No breakfast. Great location

Pricey for the standard

8.0

Wan

Posted on: 11-9-2023

The room is clean and the housekeeper works hard. There are bus stop outside the hotel (MTA bus M15 + M35 the cheapest way from JKF Airport to hotel just $2.9)and the Metro R 36th St just 10 minutes walk. The hotel is located at a residential area so many groceries and shops still open at night. A good scenery overlook Manhattan from the room and the terrace. 我不明白為何過往甚多惡評,個人覺得價錢超值。

The Google map is not quite correct.

Showing 1-10 of 17 reviews

Top Amenities:

Free Internet AccessHealth ServicesHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Please note that the name on the credit card provided at check-in should match the name on the reservation. That person must be present at check-in with the same credit card and an official ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Daily disinfection
Family rooms
Free Wi-Fi
Non-smoking property
Wheelchair accessible

location

Phoenix Hotel

517 39th Street, Brooklyn, NY

Top Hotel Destinations

$212
per night