NU Hotel

Elevators worked well with short waits. Room was cleaned well.

I had no heat when I first checked in. It did warm up over night. There was NO hot water when I checked in, the first night and every morning. My son and wife in another room experienced the same. Breakfast was adequate. However the staff had difficulty keeping enough food available, and plates, silverware and bowls kept running out. The floor of the breakfast room looked like a factory floor. It needs paint or replacement. All things considered I would not stay there again.

Great location. Short walk to 3 different subway lines, and on a street that all the shops, restaurants, bars, cafes, and 24-hour groceries/delis that you’ll need. Good continental breakfast including hard boiled eggs if you need your protein in the morning. Comfy beds, good size rooms, all-night staff.

Showers need grab bars. Kitchen badly needs a microwave oven.

Great hotel - relaxed and good facilities! Smith street is a good place to stay for restaurants and bars!

Great location. Nice spacious rooms

We came for the room with the twin beds to give my teens their own bunks. Beds were generally comfortable and space was used well in a small room. Bathroom was large, with a big shower and separate toilet room, great for a family. Daily housekeeping felt luxurious compared to most places these days. Location in downtown Brooklyn gives you easy access to subway lines to take you anywhere in Manhattan. Also around the corner from the Smith Street and Court Street business strips for easy access to restaurants and stores.

We mostly drowned out the noise from the construction site across the street by running the fan for white noise, but the screeching of the backup alarms at the construction site were pretty bad on the last morning.Provided breakfast is really basic especially at this price. The hotel should try to reimagine it.

When we had an issue (for example, the safe in our room was not working properly when we arrived), the staff were helpful in ensuring our issue was resolved swiftly. Additionally, the location is excellent. On the corner of Atlantic Av and Smith Street, not only do you have easy access to the subway, but the immediate area has a huge variety of excellent restaurants, shops, etc.

While the hotel is pleasant enough, it has also become moderately worn down. It could use with some refurbishment.

Very friendly staff. Perfect location, close to metro station. Comfortable rooms. Breakfast is OK.

Very friendly staff. Perfect location, close to metro station. Comfortable rooms. Breakfast is OK.

The bed, once we got into it, was very comfortable. But, we had to crawl over a banquette to get to it! Nice towels, linens, soaps, etc. Room had everything we needed for our four night stay. Staff were very responsive. Breakfast was not a gourmet delight, but it included several protein options, which was greatly appreciated. Good location, easy to get around Brooklyn and Manhattan from there on public transportation. Only complaint, aside from the difficult access to the bed, is the lack of color in the room. Everything was either drab gray or drab brown. All the color is in the corridors.

Clean room

Elevator was noisy. Was not able to sleep well coz if that. Also, You can hear the other people talking in the other room even though they're talking in their normal voice.Shower doesn't have a faucet.When I arrived inside, no shampoo nor soap. I had to ask the cleaning lady to give me soap. Though she's nice, it seems it's hard to communicate with her.Lastly, I was not expecting for a deposit. I would understand a deposit before check in but not during the stay.