2.5 Star Hotel
Quality Inn & Suites Palm Island Indoor Waterpark

About
The Quality Inn & Suites Palm Island Indoor Waterpark is less than one mile from Batavia Downs Casino. This Batavia, NY hotel is also convenient to many local points of interest like Darien Lake theme park, the Jell-O Gallery museum and St. John Fisher College. Located at the gateway to western New York, Batavia is just a short drive from major attractions like Niagara Falls and bustling cities like Rochester and Buffalo. This New York hotel offers on-site dining options including Belgustos Restaurant and Chasers Lounge. A number of retailers can be found in the surrounding area. Guests can enjoy the on-site Palm Island Indoor Water Park. Take a slide down our 24-foot water slides. The Paradise Plunge is translucent blue and the LED-lit Crazy Cobra are both guaranteed to give you a rush of adrenaline as you slide out of the tower and land back in the park. The Monsoon Lagoon is the play area filled with smaller slides, an activity pool and dumping bucket. Check out the game room arcade and concession area. Overnight packages are available; call the hotel to book your next birthday party or getaway! Hotel water park packages and Darien Lake theme park packages are offered. Contact the hotel for more details. Admission to the indoor park is not included in any rates except a water park package. Guests of this Batavia, NY hotel can enjoy amenities like free high-speed Internet access, an exercise room and it is a pet-friendly hotel; fees apply. This New York hotel provides business travelers conveniences in our business center, like a public computer with Internet access, and copy and fax services. With its nine spacious banquet and meeting rooms, the hotel is the perfect venue for your next special event. Rest, relax and unwind in spacious and elegantly decorated guest rooms that are furnished with coffee makers with free coffee, microwaves, refrigerators, hair dryers, curved shower rods, irons, ironing boards and cable television. Nonsmoking and connecting rooms can be requested. For added convenience, this New York hotel has laundry facilities located on the premises. Ample parking is provided and can accommodate most vehicles.
Guest Rating
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
2 Double Beds, Smoking
sqft • 2 Double
Room Details and Photos
1 King Bed, Nonsmoking, Accessible
sqft • 1 King
Room Details and Photos
Guest Rating
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The space
- I like the staff and location. That’s about it.
- Nothing
Cons -
- The room smelled, TV was to small not enough appliances
- The breakfast was basic. I didn’t get the room which I booked. There was no WiFi or television working.
- Everything was nasty and not safe at all
Top Quotes:
"Close to highway."
"Room was clean"
Business Traveler (10)
Solo Traveler (15)
Traveling as Couple (54)
Family with Young Children (164)
Family with Teens (5)
Senior Traveler (1)
Group Traveler (17)
Total (396)
Francis
•Posted on: 1-26-2026
The space
The room smelled, TV was to small not enough appliances
Brandon
•Posted on: 1-26-2026
I like the staff and location. That’s about it.
The breakfast was basic. I didn’t get the room which I booked. There was no WiFi or television working.
Jennifer
•Posted on: 1-19-2026
Nothing
Everything was nasty and not safe at all
Gina
•Posted on: 1-19-2026
The room was very clean and the AC was adjustable. The inn was in a good location.
The building was very run down and many things were in desperate need of repair. The most concerning was that the flapper lock on our door was broken off. The regular lock worked fine, but I felt a little less safe without the flapper latch.
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Quality Inn & Suites Palm Island Indoor Waterpark
8250 Park Road, Batavia, NY
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